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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,633 Reviews

2,633 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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June 12, 2025

Elisha Lone was a great help to us. She went above and beyond to help us get our E350 picked up at Morgan Body Company for repair. More

by dfultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 11, 2025

Helpful sales staff, courteous receptionists, good loyalty gifts,good vehicle prep for pick up, salesman helpful with app. And , helped install car mats, service advisor listened to cocerns and explai More

by JERRYCCR01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

June 11, 2025

Very helpful and very clear. Alex went the extra mile. 5 dollars for 5 more words. More

by seansparrow41
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hafferkamp
Jun 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

June 11, 2025

good customer service. Very clean and comfortable to wait for my vehicle. They found additional coupons to lower my bill. More

by SHARRON.PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

June 11, 2025

Very easy to work with. Very professional and would definitely recommend Gordi dealer I. Janesville Wi. More

by DEEDEE1SAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Zipper
Jun 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

June 11, 2025

Only reason for 4 and not 5 stars was cost for lug nuts was high but overall though the service provided was outstanding from the service rep to the great job by the mechanics being able to get a shuttle r More

by mitchkiernan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Mitch, we are pleased to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

June 11, 2025

Service was fast best I Had therein the last few times I been in for service More

by DARCY013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

June 10, 2025

Excellent service Clear explanation of what was completed on the car. Love the video showing and explaining the process. More

by Alice
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Delgado
Jun 10, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

June 08, 2025

Great dealership I enjoy being employed here I love the service staff I don’t know what else to write but I have to complete 15 word minimum. More

by KARCHEEZY1532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

June 08, 2025

Nice, friendly, clean, they answered all my questions and helped me find the best car for me and my family. More

by CHEYENNE.PLYER9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Zank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

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