Gordie Boucher Ford Lincoln of Janesville - Service Center

I loved how quick easy it qas to get the car that i wanted fast and in my budget wanted fast and in my budget More

The part that disappointed me was they were not able to do all that I asked when I set up the appointment. I wished I was made aware ahead of time. do all that I asked when I set up the appointment. I wished I was made aware ahead of time. More

Multiple issue for a minor fix and seemed unorganized the multiple times I had to come back multiple times I had to come back More

Pleased with the prompt attention to our purchase of a used truck with Eric and with the detailed review with the finance manager Reilly. used truck with Eric and with the detailed review with the finance manager Reilly. More

Love my Ford Trucks but can't say much about Fort Service after the sale since they can't supply parts needed for repair. Very disappointing to have to buy a new vehicle due to the fact that parts are on ind after the sale since they can't supply parts needed for repair. Very disappointing to have to buy a new vehicle due to the fact that parts are on indefinite back order. Not a dealer issue its a Ford supply chain issue. and shows they really could care less about their customers and only care about vehicle sales. The sales staff at Gordie Boucher is great and are always helpful in getting me into a new vehicle. John Newman does a great job and I have bought several vehicles from him. I'm really not impressed with the service department, there is no follow up or status updates to the customer on extended parts backorders. I had to call and inquire monthly to get updates. on my vehicle status. More

Do a very good job - Very happy with the service - Gladly will be coming back will be coming back More

Installed new valve body in trans but DID NOT clear the code. Trans is also shifting funny. code. Trans is also shifting funny. More

Good service sent me a video of the work suggesting a airfilter chang and at the same time called me that the work was done. If thay would have sad it erleyer I would have got the filter. airfilter chang and at the same time called me that the work was done. If thay would have sad it erleyer I would have got the filter. More

Very good service dept. Every other dept. is good also. The workers are very easy to work with, they are pleasant knowledgeable. Every other dept. is good also. The workers are very easy to work with, they are pleasant knowledgeable. More

Staff everywhere was very nice and respectful of my time. I was also kept up to date on all services. I was also kept up to date on all services. More