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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,421 Reviews

2,421 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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November 27, 2020

Answered questions to my satisfaction, made me aware of future car replacements for my next visit, waiting area stocked well with beverages. Quick and easy. More

by miller.stac2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you had a quick and easy service appointment with us!

November 26, 2020

The service at Gordie Boucher is always top-notch. All of my concerns are addressed. I also appreciate the car wash! Keep up the good work. More

by JOYCEMWALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing, Joyce!

November 25, 2020

I had an excellent experience at Boucher as always the staff was top notch. Everything was smooth and very pleased with our transaction. I will be back for more sales and service. More

by Matt H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jones
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review, Matt!

November 20, 2020

I have bought 3 vehicles and do all my service here. Boucher ford in Jamesville is a top notch dealer. I will without question, continue to do business with them. Happy customer. Tom Gibson More

by THINKMINK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter, Ben Stewart
Nov 24, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review, Tom! We appreciate your review and business!

November 18, 2020

I've bought many vehicles over my 74 years, but have never dealt with such a professional and helpful staff as yours. Would recommend your dealership to anyone. More

by Betty3022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Nov 24, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your recommendation and review, Betty!

November 15, 2020

Great communication and service. Good work and very accommodating to my request for service. I was very pleased with service and I would highly recommend them to friends and family. More

by Marcus1maier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the wonderful recommendation and review, Marcus!

November 15, 2020

My scheduled oil change/tire rotation was good except that for the last 2 visits I have noticed that my window washer fluid was not topped off. I have contacted the service manager so I am satisfied with More

by MBMIATKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for reaching out to us to get this issue resolved. Please don't hesitate to reach out to us if there is anything else we can assist you with!

November 13, 2020

Ben was very courteous and took the time to go over with me about my car. Gave me all the options available. Do all of my business there because of how I'm treated. More

by BLONDIELADY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you enjoyed your experience working with Ben!

November 12, 2020

I was greeted as soon as I arrived on site. The 25,000 mile check was completed in under 30 minutes. You have a "Great" service department! More

by pdlaurent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter, Ben Stewart
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review!

November 11, 2020

Was in and out quickly for an oil change. No hassles or problems. Everyone was friendly and answered any questions I had. Waiting room was clean and Had a cooler with drinks for our pleasure. More

by DONGAYLE8612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

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