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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,414 Reviews

2,414 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 22, 2020

Always super service Service was fantastic and Elisha is always on top of everything!!! Everyone is always great to work with and you know your vehicle will be done and g More

by DONNA.GEORGESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this awesome review, Donna!

January 21, 2020

I am always treated with exceptional Customer Service. Elisha is a valuable employee. She is very knowledgeable and you leave with a great customer experience. More

by DMEYER1005
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so happy you have continuous positive experiences with Elisha and the Service Team here at Boucher! We look forward to your next visit!

January 21, 2020

Gordie Boucher is # 1 in my book! Excellent service - quick response to my questions - prompt appointment - in and out in good time - polite and helpful service reps - very satisfied More

by EBELINGTIM48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your kind words about our dealership!

January 21, 2020

Great Service! I have used Gordie Boucher Mazda for my car service since buying my car there and the value and service are both fantastic. Nice job. More

by MFORSTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled to hear you have had continued success with both our Sales and Service Departments!

January 21, 2020

Service has always been very good. The service was complete and thorough, My questions were answered and everything was done quickly. The service representative was very courteous and More

by CKURLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the service reps, but they were polite and thorough.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Here at Boucher, we work to be transparent as possible during service visits, so it is great to hear you experienced just that!

January 21, 2020

Great service experience contrary to the previous visit. Ben is awesome, detail oriented and explains things very well. Will return for further service just because of Ben’s work ethic. Give him a raise alr More

by akmamsaleem
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We look forward to your next visit! Thank you for sharing!

January 21, 2020

sales and service has always been a plus here I have bought 2 new vehicle here and Joe Z. was very enjoyable and informative to deal with. Elisha was very thorough and let me know about the recall More

by KLBIGELOW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate your continued business and loyalty! Thank you for the feedback.

January 20, 2020

**Outstanding Service** Gordie Boucher works to please it's customers. This is a company that listens to it's consumers from diagnosing a problem to providing a repair. The More

by angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Seichter, Ben Stewart
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We really appreciate all your kind words, Angela! We are thrilled to hear you have had countless positive experiences with us! Please reach out to us if there is anything else we can help you with.

January 20, 2020

The service is always excellent. I have been getting work done for years and am always satisfied. Will be back soon as I need front breaks. Not sure if Elisha waited on me but was waited on by a femal More

by GENEOBRIEN
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your kind words about our dealership, Gene!

January 20, 2020

Excellent! Most folks would like to comment with 25 word but do not have the time. Do away with this part of the survey. Most folks will walk away if this sec More

by TR_KOEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your review about our business. We appreciate it!

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