Gordie Boucher Ford Lincoln of Janesville - Service Center

Service and sales I have been very happy with the sales team and service team. I stopped in one day because my battery on my key said it needed to be changed I was talk I have been very happy with the sales team and service team. I stopped in one day because my battery on my key said it needed to be changed I was talking with Joel and Steve walked up and said let me take care of that for you while you are talking to Joel. I was like that is great service. More

Alisha was super great!Great experienceThank you for Alisha was super great! Great experience Thank you for free front line health care deal!!! we needed an oil change so online looked up mazda since Alisha was super great! Great experience Thank you for free front line health care deal!!! we needed an oil change so online looked up mazda since new car for my daughter More

Great people friendly and knowledgable Great service friendly and knowledgable people.always get me in when needed and I can go back to get help with gps etc. just plane good customer servi Great service friendly and knowledgable people.always get me in when needed and I can go back to get help with gps etc. just plane good customer service More

Thank you so much for the healthcare 1st responder pkg deal, it was very much appreciated & a wonderful thing to do for us. Will recommend your facility! deal, it was very much appreciated & a wonderful thing to do for us. Will recommend your facility! More

Third vehicle i have owned through this dealership and quality service keeps me coming back. Always treated with respect and care. Staff is always friendly. quality service keeps me coming back. Always treated with respect and care. Staff is always friendly. More

Best service team ever gordie bouche is the best service team ever I have bought 5 vehicles from this dealership I am a life time customer service department is top notch .truck is serviced with perfection. team ever I have bought 5 vehicles from this dealership I am a life time customer service department is top notch .truck is serviced with perfection.. More

Tim always provides great service when we come in. Love the mustang on the showroom floor. My car looks good when we walk out of there. the mustang on the showroom floor. My car looks good when we walk out of there. More

Employees were pleasant and helpful. Provided with information regarding my oil change. Waiting area was clean and tidy. Wait time was reasonable. Overall good experience. information regarding my oil change. Waiting area was clean and tidy. Wait time was reasonable. Overall good experience. More

Addressed all of my questions and completed my service in a quick manner. He also kindly gave me the service free for being a nurse which was extremely unexpected! a quick manner. He also kindly gave me the service free for being a nurse which was extremely unexpected! More

Always helpful and professional I always feel like I am the most important customer at G-B. My 2008 Ford Fusion didn't start last Friday (it had sat for two weeks). Once it started I always feel like I am the most important customer at G-B. My 2008 Ford Fusion didn't start last Friday (it had sat for two weeks). Once it started, I took it for a drive and then stopped at G-B. My service advisor took over when I arrived. There was an oil leak that he saw when the hood was opened. The Ford battery test was done; the battery flunked and a new battery was installed free of charge. Had an oil change and tires rotated, windshield wipers replaced, the oil leak fixed and a new water pump installed. As a non-mechnical person, it is very important that I can trust whomever does the repairs. I absolutely trust that G-B will do what is needed and tell me the truth. More