Gordie Boucher Ford Lincoln of Janesville - Service Center

Good service I felt your that your employees did a great job and made me feel welcome from start to finish. We appreciate the personal care given. I felt your that your employees did a great job and made me feel welcome from start to finish. We appreciate the personal care given. More

Fast & friendly service Greeted as soon as I entered the garage. Knew my name and completed per service work very fast. In and out in less than 1/2/hour Greeted as soon as I entered the garage. Knew my name and completed per service work very fast. In and out in less than 1/2/hour More

Easy and convenient! I am always willing to return to Gordie for my car services, they do a great job! Professional and friendly. Thank you for your service! I am always willing to return to Gordie for my car services, they do a great job! Professional and friendly. Thank you for your service! More

oil change tire rotation Service as always was very good and quick - Ben was my representative that took care of me and was very polite and took very good care of me. thanks Service as always was very good and quick - Ben was my representative that took care of me and was very polite and took very good care of me. thanks More

Always attentive. I have been a customer since 2004 purchasing 5 vehicles so far. The extra service impresses me like repairing a paint scratch at no charge or removing I have been a customer since 2004 purchasing 5 vehicles so far. The extra service impresses me like repairing a paint scratch at no charge or removing a nail from a tire while I wait. More

Got my car in right away and didn't take that long to servic Always friendly staff. Service area and waiting area are always clean. And I enjoy a free beverage.and able to watch tv. Aways a pleasant experience Always friendly staff. Service area and waiting area are always clean. And I enjoy a free beverage.and able to watch tv. Aways a pleasant experience More

Was happy with service. But there was a mixup up on my tire. They didn’t get my tire changed when I was there. They thought the new tire they were going to put on had a factory defect. But in fact they were look They didn’t get my tire changed when I was there. They thought the new tire they were going to put on had a factory defect. But in fact they were looking at the wrong tire ( it was the one I had damaged hitting a pothole ) so they said they had to order a new one. So I left my car there on a Saturday and didn’t get it back till Monday. When I called on Monday they said it was a mix up and my car actually was done on Saturday after I left. They said they called my phone but I had no record on my end of receiving this call. So I was without my car from Saturday morning till about noon on Monday. More

Its nice to be able to trust the people there! Its nice to be able to leave your vehicle there and know that you can trust the people to take care of it and also trust that it will be fixed properl Its nice to be able to leave your vehicle there and know that you can trust the people to take care of it and also trust that it will be fixed properly. Great staff and they work with you. More

Pretty satisfied I appreciated everything they did in picking up and returning my vehicle to me. My only complaints are the car wash and the garbage left in my vehicle I appreciated everything they did in picking up and returning my vehicle to me. My only complaints are the car wash and the garbage left in my vehicle. More

Fast service Expected to wait an hour, but they finished the "works" package quicker than that, plus a sparkling clean car! Had a donut and coffee while waiting. Expected to wait an hour, but they finished the "works" package quicker than that, plus a sparkling clean car! Had a donut and coffee while waiting. More