Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
2,552 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
Routine Maintenance Randy was easy to work with and helped me use my Ford Pass rewards dollars.Always treated well at Boucher and they have flexible hours. Randy was easy to work with and helped me use my Ford Pass rewards dollars.Always treated well at Boucher and they have flexible hours. More
Pleasant experience, everyone very helpful Service dept. Very helpful, explained any problems, gave options. Very friendly. Very efficient. Work done in timely manner. Have already received Service dept. Very helpful, explained any problems, gave options. Very friendly. Very efficient. Work done in timely manner. Have already received notice that part that they had to order has arrived & I will be setting up appt. More
Amazing Excellent customer service, Steve was very helpful and called me to let me know a few things that were wrong, and got it done in a timely manner. Excellent customer service, Steve was very helpful and called me to let me know a few things that were wrong, and got it done in a timely manner. More
Tire service As always, the team at Gordie Boucher took great care of me. Thanks to road hazard coverage, a $289 tire I blew out was replaced free. Thanks! As always, the team at Gordie Boucher took great care of me. Thanks to road hazard coverage, a $289 tire I blew out was replaced free. Thanks! More
Minor fix and the works Got me in quick and fixed a check engine light issue and did the works. Fast, complete and all while a waited in the waiting room. Got me in quick and fixed a check engine light issue and did the works. Fast, complete and all while a waited in the waiting room. More
Best service I’ve ever had Everyone is so friendly and willing to help! They answered all my questions and I was in and out way quicker than expected. Definitely going back. Everyone is so friendly and willing to help! They answered all my questions and I was in and out way quicker than expected. Definitely going back. More
Always a good experience. They are always very helpful as soon as you get there, very easy to deal with in the service area .The waiting area is comfortable nice place to wait They are always very helpful as soon as you get there, very easy to deal with in the service area .The waiting area is comfortable nice place to wait for your vehicle very positive workers. More
Worth the Price I bought my Lincoln MKZ at Gordie Boucher's ten years ago, and every bit of service work that has been done to it has been done there and is in their I bought my Lincoln MKZ at Gordie Boucher's ten years ago, and every bit of service work that has been done to it has been done there and is in their computer. Getting service work at a dealership is a bit more expensive than it is at smaller service providers, but WELL WORTH IT. Boucher's i very accommodating about appointments, the service is top quality, the staff is friendly and makes it a point to know each customer personally, and the work is thorough. I would not go anywhere else, even for simple oil changes. More
Oil change Awesome service! The service was prompt and the service man respectful. I was in and out in no time during a very busy time of year... and on a Friday Awesome service! The service was prompt and the service man respectful. I was in and out in no time during a very busy time of year... and on a Friday! More
Very good. I was a bit early for my service appointment but the dealership got me right and they were very courteous from the moment I got to the dealership. Th I was a bit early for my service appointment but the dealership got me right and they were very courteous from the moment I got to the dealership. The service person paid attention to what I wanted done and showed sincere interest in assisting me. The work was done quicker than I had expected and my vehicle was washed and wiped down by hand and I was on my way home and felt very satisfied with the dealership service I received. More