Gordie Boucher Ford Lincoln of Janesville - Service Center

Excellent and attentive service. Tim, the service advisor was professional and helpful. Will return for sure. Tim, the service advisor was professional and helpful. Will return for sure. More

Jeff is great to work with. He is knowledgeable and efficient, and has great customer service. He provided options for me and scheduling went smoothly. He is knowledgeable and efficient, and has great customer service. He provided options for me and scheduling went smoothly. More

Always receive fast and friendly service. They lisen to my concerns and provide sound solutions. They lisen to my concerns and provide sound solutions. More

Every thing goes smoothly from scheduling office pick up and delivery back to the service area and the person working on your vehicle the parts department is so great and delivery back to the service area and the person working on your vehicle the parts department is so great More

My salesman Joe w. Always takes care of me and he goes the extra step to help me with my needs ford motor can’t have no one better than this man to repentance this deal Always takes care of me and he goes the extra step to help me with my needs ford motor can’t have no one better than this man to repentance this dealership then Joe w from Janesville wi More

Ken is great to work with. He's happy to help in whatever way I needed. He is also very good at prompt communication (for me via text) to keep me informed He's happy to help in whatever way I needed. He is also very good at prompt communication (for me via text) to keep me informed More

Things went well. The visit was quick, everyone was very nice and helpful. Things went well. The visit was quick, everyone was very nice and helpful. The wait wasn't v The visit was quick, everyone was very nice and helpful. Things went well. The visit was quick, everyone was very nice and helpful. The wait wasn't very long, and they got me in for my appointment right away. More

Impeccable service as always. Inspection and car wash performed as always. Never a bad a experience. Inspection and car wash performed as always. Never a bad a experience. More

Our salesman was very nice and informative! He was very patient and knowledgeable with my disabled husband and I couldn’t thank hi enough! He was very patient and knowledgeable with my disabled husband and I couldn’t thank hi enough! More

Car was in the shop on 5/9. Got the car back that day. Saturday 5/10 having the same problem, leaking break fluid. It was Mother's day weekend. They wouldn't give me a loaner ca Got the car back that day. Saturday 5/10 having the same problem, leaking break fluid. It was Mother's day weekend. They wouldn't give me a loaner car. Had to change all plans because of car trouble. I was told on Saturday morning that they would be to get me and my car Monday morning by 730. Come 5/12, 8am I hadn't heard from anyone. I called again. Arranged to bring car in at 9am. Dakota made me feel like this was my fault. Asking accusatory questions before even putting the car in the air. Turns out it was mechanic error. I had to miss work that day. I wasn't offered anything after I went through all of that. Not even a discounted oil change. More