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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,480 Reviews
Call Service Center (608) 607-3724

2,480 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 27, 2024

I told him what I was experiencing regarding my truck, they listen, took very good notes, checked it out, fixed it. Good experience. More

by DANOKGRAVES
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 22, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brian can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

March 26, 2024

They were quick and talked through what was needed, gave me an update and mentioned what would be ready for servicing later this year. More

by BOB.WOLNIAK
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Mar 27, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Bob, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

March 25, 2024

Did not provide inspection sheet or oil change sticker until asked. Transfer case diagnosis was incorrect it. Was not cracked. Dealership also did not detect wheel bearing issue. More

by Swestern608
Recommend Dealer
No
Employees Worked With
Dakota Schmaling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Jul 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Tompkins Service Manager 608-754-5511

March 24, 2024

Very easy to work with Friendly and respectful. Would definitely recommend them. Will be going back More

by BLEEK1963
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Mar 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

March 23, 2024

Quick and completed to my satisfaction Easy scheduling, quick turnaround. Received quotes for recommended service More

by glind0
Recommend Dealer
Yes
Employees Worked With
Collin
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Mar 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

March 23, 2024

Always prompt and helpful. Even delivered my car and picked up the loaner. Perfect service. More

by STEREOPSIS39
Recommend Dealer
Yes
Employees Worked With
Collin
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Mar 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future.

March 22, 2024

They are always polite, friendly and efficient. I trust them with my vehicle. I enjoyed the video of my oil change very much More

by pattimurphy07
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Mar 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

March 21, 2024

It was a fine job , well done It was just fine and dandy thank very very much More

by LESLIELAMI
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Mar 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Leslie, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2024

They came out said I was missing a lug nut. They could sell me one. No one touched my tires since last visit. More

by PLAINJANE1953
Recommend Dealer
No
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Mar 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

March 21, 2024

Totally awesome will definitely go back for years to come I would love to take other escape in the near future!! More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Think he said Tony
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Mar 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Jessica, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

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