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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,476 Reviews
Call Service Center (608) 607-3724

2,476 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 06, 2024

Dakota was very pleasant to talk to. Did not talk over my head and was always smiling. Very polite also. A true gentleman. Thank you Dakota for taking care of me. And also thanks for the More

by aceveretts
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Dakota was able to provide you with such a great experience! We hope to be of service to you again in the future.

March 06, 2024

On time and very friendly! Dakota was great! He identified an issue and offered solutions More

by greeningjodi71
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're so glad you enjoyed working with Dakota! We will be sure to share your kind words with her! Thank you, and have a fantastic day!

March 06, 2024

Very nice to work with Excellent customer service , nice waiting area, honest and fair . Thank you More

by CTHAHN3
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We can't wait to see you again, have a great day.

March 06, 2024

I got my oil changed and two headlights installed Elisha stepped up to help me , and explained how my headlights worked More

by apatnou
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

March 06, 2024

Thorough Jeff explained things well, I appreciated the refrigerator with free beverages Thanks for washing my vehicle also More

by Shellyo2975
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Shelly, we are glad that Jeff was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

March 06, 2024

Was in from Wyoming in January. Had check engine light come on. Repaired. Came on after 100 miles of driving from the dealership. Came back in last week it was rechecked. New repair More

by drschambow
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

March 05, 2024

I was able to have my oil changed and tires rotated in a timely manner. Because they did not have a part for my rear wiper, it was ordered. It came in quickly and was replaced in a timely manner More

by kwilli_2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

March 05, 2024

Like what they do Like what they do - nice people- clean place- good work and you can trust them More

by KHARTMAN4
Recommend Dealer
Yes
Employees Worked With
Brian in service
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Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!

March 05, 2024

Always efficient and informative about vehicle. The staff always show they care about your car and you the customer. More

by RickV
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Rick, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2024

Always knowledgeable. Friendly. Work hard at meeting customer needs! I am always extremely satisfied with vehicle purchases More

by dgrugnal1056
Recommend Dealer
Yes
Employees Worked With
Jeff Vance
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your satisfaction is our top priority. Please let us know if we can ever help you in the future.

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