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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,143 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,143 reviews

April 30, 2024

Louie was very helpful. Gave the specific parameters of what we were looking for in our next vehicle and he came through within the week with the perfect pre-owned Aviator. More

by JM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Here at Gordie Boucher Ford Lincoln of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Louie and the team, and it was a pleasure having you at the dealership. We appreciate your review! Chris Flynn General Sales Manager 262-338-3379

Helpful
April 30, 2024

Eugene is amazing! I didn't buy a truck yet but it's coming soon! More

by JACKI.FISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I know I'm missing 2 people but can't remember their names, sorry
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Apr 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Jacki, for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

Helpful
April 30, 2024

On time, informative about status, liked the video and updates. Thank you for the service More

by NMETZELFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
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May 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

Helpful
April 27, 2024

They do a good job of fixing what the problem is on your vehicle in a timely manner More

by linton5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

Helpful
April 26, 2024

Staff is very courteous Thorough work. Beautiful facility. Customer service is excellent! I definitely recommend!! More

by Charmaine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

Helpful
April 25, 2024

Very knowledgeable and friendly salesman without being pushy. Happy with the experience. Thanks Eugene Sanchez, Dave & Zeke More

by bschaef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Brooks
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Apr 26, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379

Helpful
April 25, 2024

I was glad you were able to get me in as I didn’t have an appointment however I don’t think the technician aligned my car correctly as I see 2002 corvette zo6 alignment specs were used and my car is not a zo More

by Michael1801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob wilson
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Apr 26, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Hohmann Service Manager 262-338-3379

Helpful
April 24, 2024

The problem was diagnosed and fixed in a timely manner, with no surprises when I picked up the vehicle. More

by KLMILLIKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie and Dwight
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Apr 25, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

Helpful
April 22, 2024

Truck went in for several recalls which went without a problem. It also was in for an oil and filter change. Though I twice asked for synthetic oil I later found out it was changed with mineral oil. Not s More

by KEITH_GESSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your review. We're sorry your visit didn't go as planned, Keith, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Hohmann Service Manager 262-338-3379

Helpful
April 22, 2024

The salesman Rex was easy to deal with , friendly staff and and the finance department found the best scenario for our loan More

by Mike Umbaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rex
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Rex delivered such a great experience! Chris Flynn General Sales Manager 262-338-3379

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