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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,410 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,410 reviews
Verified Customer
November 14, 2021
While I appreciate the dealer replacing the engine block because I still was under the power train warranty, dealership people offered no concern for my circumstances. I did benefit from a free loaner car, because I still was under the power train warranty, dealership people offered no concern for my circumstances. I did benefit from a free loaner car, but needed to wait over 5 weeks for my car to serviced. And then hen I did get it back, it broke down 3 days later, because the coolant lines were not installed correctly. When I spoke to Joe, he said it is a case of "human error", just need to live with it. No apology. When I spoke of concern about driving car in the future, he felt I was over reacting. I also called the customer service line, and they said things that were in conflict with the dealership's comments concerning warranty. Cannot be sure what to believe, how I would feel about another Ford product. Customer satisfaction needs to be more than just words. More
by BHILLENBRAND
November 11, 2021
Great service! The service tech was very polite. Also, found a coupon and saved $20! found a coupon and saved $20! More
by STUCKEFAMILY
Employees Worked With
November 06, 2021
Everyone was so pleasant & helpful! Fabulous experience all around! Would definately come back to Gordie Boucher! all around! Would definately come back to Gordie Boucher! More
by GORMS
November 01, 2021
Delivered on promises 100% based on the service department last Friday. Good experience of late department last Friday. Good experience of late More
by MILLERROGERK
Employees Worked With
October 30, 2021
When I arrived the staff was extremely friendly confirmed the type of service requested. The oil change, tire rotation, and car wash were completed in a timely fashion. Overall a great experience. the type of service requested. The oil change, tire rotation, and car wash were completed in a timely fashion. Overall a great experience. More
by STEVENFSEITZ
Employees Worked With
October 28, 2021
Purchased many vehicles from Boucher and we are always satisfied. Miss some of the old people (Kim and Cory). satisfied. Miss some of the old people (Kim and Cory). More
by D-CRAFTS
October 27, 2021
I am always happy with Boucher and especially their service department. Thorough, professional, prompt, and plus they wash my truck when it is done. Bonus! service department. Thorough, professional, prompt, and plus they wash my truck when it is done. Bonus! More
by jeff
Employees Worked With
Angie Heyse
