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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,407 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,407 reviews
May 21, 2021
Serice was done excellently. I was treated very professionally. All at a reasonable price. The service advisor was quick and thorough. The teller was efficient and quick. professionally. All at a reasonable price. The service advisor was quick and thorough. The teller was efficient and quick. More
by KEVINJNEUGENT
Verified CustomerEmployees Worked With
Ken Braun
May 21, 2021
Not happy, took my 2017 F-150 in for a rattle in my sunroof, they found the problem, then told me they could not fix the rattle and damaged a part putting my truck back together, I waited 4 weeks for t sunroof, they found the problem, then told me they could not fix the rattle and damaged a part putting my truck back together, I waited 4 weeks for the part they damaged, they did not call me, I had to call them asking about the part, a few days later I had to take my truck back to have the damaged part replaced.......I will not be going back to Gordie Boucher! More
by KOLLMANNSTEVE
Employees Worked With
Ken Braun
May 19, 2021
Had a great experience from start to finish with trying to find and to purchase a 2021 Ford Ranger. I also received $4,000 more on trade in value for my 2018 Nissan Frontier than what the Nissan dealershi to find and to purchase a 2021 Ford Ranger. I also received $4,000 more on trade in value for my 2018 Nissan Frontier than what the Nissan dealership would give me. Thanks Joey, Wayne, and Stephanie for all the help. What a difference in quality between a Nissan and a Ford truck ! I only bought a Frontier three years ago because there were no Rangers on the market yet. Dale Kempf More
by dakempf
May 17, 2021
Amazing service. would recommend Gordie Boucher to all my friends. Was not intimidated at all about getting a vehicle. Salesperson,s were very helpful to myself and my wife.👍 friends. Was not intimidated at all about getting a vehicle. Salesperson,s were very helpful to myself and my wife.👍 More
by WRIVERA1774
May 17, 2021
Just brought the 2016 Ford Explorer in for The Works promo. Well my husband lifted the hood and the battery terminal was so corroded that I’m surprised that the truck even started. The report that I pa promo. Well my husband lifted the hood and the battery terminal was so corroded that I’m surprised that the truck even started. The report that I paid for stated that the battery was good. That makes me question the integrity of the service department. If this is the type of work that is done at Gordon Boucher, I will never be back and I will pass this on to my friends. Just think, I paid for this poor service!!!!! More
by JBHABS
Employees Worked With
Angie Heyse
May 17, 2021
I get fantastic service each and every time I go there. Will continue to go back and use their service department for all of my vehicles. Will continue to go back and use their service department for all of my vehicles. More
by Griffin99
May 14, 2021
They found the root cause of the Audio Off problem and fixed it. Diagnostic machine was used to determine this. It took 1.5 hours to reboot the Audio system. fixed it. Diagnostic machine was used to determine this. It took 1.5 hours to reboot the Audio system. More
by David Reed
Employees Worked With
NA
May 14, 2021
Thank You!!Great service through the whole experience no Thank You!! Great service through the whole experience no issues they did exactly what they said they were going to do. This is my second Vehicle, I Thank You!! Great service through the whole experience no issues they did exactly what they said they were going to do. This is my second Vehicle, I plan on buying my future F150s from them More
by PBGAMING
May 14, 2021
Fun guy to work with. Felt I knew him with how laid back he made the experience and not pushy. Excellent service! I would recommend Joey Brasted for your next vehicle purchase. he made the experience and not pushy. Excellent service! I would recommend Joey Brasted for your next vehicle purchase. More
by Kristine
Employees Worked With
Joey Brasted
May 13, 2021
Your staff are friendly and capable, especially Angie. She is your best advertising. I love my Nautilus and when it’s time to replace it, Boucher is where I’ll go. She is your best advertising. I love my Nautilus and when it’s time to replace it, Boucher is where I’ll go. More
by ZAO
Employees Worked With
Angie Heyse
