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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,428 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,430 reviews
June 09, 2021
Very responsive team and great customer service. Had some issues with paperwork that delayed the process a bit, but in the end it worked out. some issues with paperwork that delayed the process a bit, but in the end it worked out. More
by S1K2A3W4T5
Verified Customer
June 08, 2021
Great people work here. It is always a pleasure and a breeze with any visit. Always on top of thier game. Keep up the great job!! breeze with any visit. Always on top of thier game. Keep up the great job!! More
by RONDAGEREG
Employees Worked With
June 05, 2021
Very good customer service. Jacob Wilson of the service department is a asset to the company. He stuck to my 2017 Ford Escape until the problem was solved. I would recommend Boucher of West Bend to famil department is a asset to the company. He stuck to my 2017 Ford Escape until the problem was solved. I would recommend Boucher of West Bend to family And friends! More
by BIERSACC
Employees Worked With
Jacob Wilson
June 04, 2021
Excellent service! I had a running problem with my expedition and with no appointment dropped it off at the dealership they worked into their schedule and got it fixed for me the next day. I was very expedition and with no appointment dropped it off at the dealership they worked into their schedule and got it fixed for me the next day. I was very happy with the quick service and the repair on my vehicle. More
by DBTAUSCHEK
Employees Worked With
Neal Crass, Ken Braun
June 04, 2021
I picked my new car on 4-30-21. Only to realize no air conditioning. They had a loaner for me and had my car back to cool in dame day. Thank you Wayne Zarling !! conditioning. They had a loaner for me and had my car back to cool in dame day. Thank you Wayne Zarling !! More
by STORM6
June 03, 2021
Sales was great, car Wasn’t detailed well at all. Salesmen asked for it to be cleaned again. Still had to clean out the console and seats need to be cleaned still. Not a big deal to me but to others Salesmen asked for it to be cleaned again. Still had to clean out the console and seats need to be cleaned still. Not a big deal to me but to others it would be. Even a used car should be detailed and represented to the customer in its best possible finish. More
by DREWCMATHEUS
June 03, 2021
Love working with these people. Always friendly, from making appointments to preparing the vehicle for service. The waiting area is clean. Service done in a reasonable amount of time. making appointments to preparing the vehicle for service. The waiting area is clean. Service done in a reasonable amount of time. More
by HEXHANS
Employees Worked With
June 02, 2021
Great experience at Gordie Boucher and with Zeke buying my truck. There was no pressure, Zeke answered all my questions about the truck. painless buying experience my truck. There was no pressure, Zeke answered all my questions about the truck. painless buying experience More
by tom
Employees Worked With
Zeke Heyse
June 01, 2021
Problem not fixed engine light back on then off decreasing speeds was way worse holding slightly occuance most likely steering is off didnt balance at certification release. Going back another 1 hr decreasing speeds was way worse holding slightly occuance most likely steering is off didnt balance at certification release. Going back another 1 hr trip one way and waiting for an update. Sparkplug? Sparkplug? More
by WASM3
Employees Worked With
John Montag, Angie Heyse
