Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,412 reviews
February 24, 2021
Excellent communication and Fast service. Got our vehicle in without being scheduled. We appreciate the quick service when it comes to emergency equipment. The Ambulance is vital when responding to emergenc in without being scheduled. We appreciate the quick service when it comes to emergency equipment. The Ambulance is vital when responding to emergencies. More
by Steve Schmeling
Verified CustomerEmployees Worked With
Angie Heyse
February 24, 2021
Awesome place really easy process with a great selection of vehicles and great group of people that are very willing to help find what fits of vehicles and great group of people that are very willing to help find what fits More
by NRG
Employees Worked With
February 23, 2021
Always experience excellent service from the GBWB team. Prompt check-in, great review of details and work to be performed, personal review of any items found on inspections, friendly staff, nice waiting a Prompt check-in, great review of details and work to be performed, personal review of any items found on inspections, friendly staff, nice waiting area with snacks and water/coffee, and a ride home and back if I need to leave the vehicle. The workmanship is excellent and Ken is always helpful with any follow-ups. I have been a long-time customer - perhaps 20 years or more. It just keeps getting better and it was always great. More
by mscanlan
February 19, 2021
Wait time was less than they thought it would be. Actually less than an hour. Pleasant waiting room with TV. I appreciated the service agent coming in to explain what work was done. Actually less than an hour. Pleasant waiting room with TV. I appreciated the service agent coming in to explain what work was done. More
by CJRWBWI
Employees Worked With
Jacob Wilson
February 18, 2021
Great people to have working on your vehicle!!Great Great people to have working on your vehicle!! Great office gang also!! I have known several of them over the years, and always have had GREAT SERV Great people to have working on your vehicle!! Great office gang also!! I have known several of them over the years, and always have had GREAT SERVICE!! THX Lorence! More
by NEHRBASS
Employees Worked With
Other Employees :
Ken Braun , Barb Sauer
February 17, 2021
Love coming in to Boucher Ford in West Bend, WI. It's like family there. I waited for my car during it's oil change & The Works! Even at this time during the Covid 19, everyone has masks on. I feel s like family there. I waited for my car during it's oil change & The Works! Even at this time during the Covid 19, everyone has masks on. I feel safe, so clean & they do great work on my vehicle. More
by Bubbles21
February 16, 2021
The staff are very welcoming, the service was done quickly and efficiently, and we were charged a fair price. Thank you to all the staff for their hard work! quickly and efficiently, and we were charged a fair price. Thank you to all the staff for their hard work! More
by WQT
February 16, 2021
It was a fair and easy process. I did not feel pressured to buy more than I needed. I do not like, however, that my review must be at least 25 words! I said what I needed to say in 2 sentences. to buy more than I needed. I do not like, however, that my review must be at least 25 words! I said what I needed to say in 2 sentences. More
by JOANFALTER
Employees Worked With
Zeke Heyse, Stephanie Turner, Kayla Bell
February 14, 2021
As usual, Gordie Boucher Ford proves to be one of the best Ford dealers around. Excellent staff, patient with customers, and responsive. Thanks to Warren (Mike) Schoenborn and those who aided him on my best Ford dealers around. Excellent staff, patient with customers, and responsive. Thanks to Warren (Mike) Schoenborn and those who aided him on my recent purchase of a new vehicle. More
by WCPFUND
Employees Worked With
Mike Schoenborn, Stephanie Turner
February 13, 2021
Very enjoyable experience. Joey The Hat was friendly, knowledgeable, and professional. I will be returning for future business. Maybe next time my wife will let me pick the color. knowledgeable, and professional. I will be returning for future business. Maybe next time my wife will let me pick the color. More
by rein0
Employees Worked With
Rebecca Flynn, Joey Brasted
