Gordie Boucher Ford Lincoln of West Bend

wonderful service, no complaints, One complaint is these reviews with 5 stars. Management you want the truth maybe stop these silly reviews. I use to work for a company that did these reviews... Get a back reviews with 5 stars. Management you want the truth maybe stop these silly reviews. I use to work for a company that did these reviews... Get a backbone and stop these reviews. If I did not like the salesman I would not have bought a truck... Simple as that. More

Excellent interaction with your staff. Appointment was easily arranged and transacted. Kim appropriately suggested future items of interest. Kim was very knowledgeable for the operation. easily arranged and transacted. Kim appropriately suggested future items of interest. Kim was very knowledgeable for the operation. More

I am extremely disappointed in how my service went. I brought my 2015 Ford Explorer in knowing that the wheel bearing was bad and that it would be covered by my Zurich extended warranty. After you perfo brought my 2015 Ford Explorer in knowing that the wheel bearing was bad and that it would be covered by my Zurich extended warranty. After you performed the diagnostic test and confirmed that my wheel bearing was indeed bad, you called Zurich to start the warranty claim. It was then that Zurich said they would cover the wheel bearing and 1.2 hours in labor (based on nationally publicized guides. Kim told them they would need 3 hours due to corrosion concerns. Zurich agreed to give an additional 0.5 hours. It was at this time that Kim contacted me and we ultimately had a conversation where i was told that i would need to cover the difference between the 3 hours and the 1.7 hours at a cost to me of $200. I was also told that they would need to remove the knuckle to press out the bearing and perform an alignment. All of this is a complete scam!!!! It doesn't take 3 hours to change the wheel bearing. You absolutely DO NOT need to remove the knuckle and an alignment is not needed. This was an attempt to take advantage of the extended warranty and scam me out of money. I instructed Kim that i would be picking up the vehicle and to NOT perform any work. I was told that i would be responsible for paying the diagnostic fee (i already new what was wrong) because i declined the work. I declined the work due to being scammed. More

Went above and beyond to find a vehicle that fit our needs at a price we could afford! This is the 8th vehicle we have purchased here, and it won’t be the last! needs at a price we could afford! This is the 8th vehicle we have purchased here, and it won’t be the last! More

The sales process was smooth, professional, and Eugene respected the limited time I had. I had some questions which he researched and got back to me with. Corey also walked quickly through the paperwork respected the limited time I had. I had some questions which he researched and got back to me with. Corey also walked quickly through the paperwork. More

My wife and I bought a used Mustang from Joey Brasted. He was helpful, knowledgeable and treated us with respect. The deal was closed fairly quickly. was helpful, knowledgeable and treated us with respect. The deal was closed fairly quickly. More

Nice job Richard Love, this is my 3rd consecutive Truck that I've bought at your place and they have all be handled in a very nice manor. Thanks for your help I love my new Ranger. that I've bought at your place and they have all be handled in a very nice manor. Thanks for your help I love my new Ranger. More

I recently purchased my second vehicle from this location. Both times it was a pleasure working with Zeke, he followed up and was always available to answers questions and discuss different options. location. Both times it was a pleasure working with Zeke, he followed up and was always available to answers questions and discuss different options. I will continue to use this dealership and Zeke for figure purchases. More

I have had nothing but excellent service at the West Bend dealership. The hours are great for me and I don’t have to wait very long for the service work to get done. dealership. The hours are great for me and I don’t have to wait very long for the service work to get done. More

Great service knew what i wanted and they answered any pending questions! Would highly recommend checking out their car selection and getting your next vehicle here! pending questions! Would highly recommend checking out their car selection and getting your next vehicle here! More