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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,408 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,408 reviews

December 25, 2020

Kim did a good job but had to mark her down for NO MASK while no one else seemed to have a problem wearing a mask. More

by SCHNABL.S17B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your feedback. Please reach out to our General Manager, Chris Flynn, at 262-338-3379 so we can discuss this further.

December 24, 2020

Very satisfied with service and staff. Only question I Very satisfied with service and staff. Only question I had was when I read my print info regarding my service , it was noted that I declined service More

by MOKEEFE1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Jan 08, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review! Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can answer your questions.

December 24, 2020

Amanda was wonderful and I love my New Ford Eco Sport! Thank you Merry Christmas to all the employees at your dealership and happy New Year! More

by MUMZIE1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the wonderful review!

December 23, 2020

Could not be happier with are purchase.Joey (the hat) Could not be happier with are purchase. Joey (the hat) and Corey were great to work with and went the extra mile. Vehicle is just as promised! More

by Mws
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brasted, Corey Weathers
Jan 08, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review! We are thrilled you had a positive experience with us!

December 23, 2020

Barb Sauer in the Service department at Gordie Boucher Ford of West Bend understands what your vehicle needs, explains it to you and gets it repaired. More

by BOBG4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Jan 08, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the positive review!

December 23, 2020

Have never done business with this dealership and sincerely hope I never do again. Dealership lied about the status of my service and took the vehicle to a non-Ford provider to do the work. Was cha More

by BIELEFELDJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Feller
Jan 08, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very disappointed to hear that you were not satisfied with your service here at Boucher. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss your visit further. We hope to hear from you soon.

December 21, 2020

The sale took all day but the service was great. I would recommend this dealer to a friend. Be sure to block out at least 5 hours of time More

by IVANVALENTOUR123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Turner
Dec 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Ivan - we appreciate your review and feedback!

December 21, 2020

Excellent Service always!!! They greet with smiles and uplifting energy. I was in for an oil change and they even took the time to wash my truck.. More

by DEBORAh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Deborah!

December 20, 2020

For being the new girl. Angie really does a good job taking care and updating the customer! I really enjoyed driving the 2020 Lincoln Nautilus. More

by BRANDONKRAUSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review, Brandon!

December 19, 2020

Great service. Easy to drop off and pick up the next night. Even made an appointment for our other car. Price was right and the rebate helps. More

by JKUGLER111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the 5-stars!

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