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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,410 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,410 reviews

October 17, 2020

way overpriced service,the tire I had fixed 1 small brad nail. 41 dollars to fix could have gotten fixed for 20 dollars just about any service shop in WEST BEND. More

by waynermichaels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Michaels - thank you for your feedback. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 if you would like to discuss your recent service or the pricing further.

October 17, 2020

We bought and had 4 tires for our Edge. Service as usual was very good, and Kim Gonzalez always gives us the best available price and keeps us informed on the service needed. I always feel confident with he More

by abohlmann
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

October 16, 2020

This would be a 5 star rating.. but the service department at Gordie Boucher West Bend is very hard to get ahold of. I get a live person answering the phone maybe 25% of the time. More

by BADGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback.

October 16, 2020

I very much enjoyed my dealings with Zeke and Eric. The whole process was smooth and I never felt preshured. Very pleased with my truck thus far! More

by RLUETHJR
Recommend Dealer
Yes
Employees Worked With
Santo Caputa, Zeke Heyse, Erik Johnson
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad you enjoyed your experience with Zeke and Eric! Please reach out to us if there is anything else we can do for you!

October 15, 2020

Great service and very friendly. I didn't feel rushed or was bombarded with emails and calls wondering if I was going to buy a car. They were very flexible with my schedule as well. More

by lvandeboom99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Johnson
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5-star review!

October 15, 2020

Kim Gonzalez rocks!! She always works hard to make sure all service is done correctly and on time. With so many dealers out there that someone could go to, Boucher’s staff and facilities make it a comfort More

by BRUCE564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the awesome review, Bruce!

October 14, 2020

Efficient and timely service. I didn't have to wait long. Service explained what they were going to do. Good communication and friendly service. Thanks! More

by ANN.BROWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : didn't catch their name
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Ann - we are thrilled you had a positive experience with us here at Boucher!

October 14, 2020

Eugene made the sales experience easy and friendly. Followed up after the sale to make sure I was satisfied with my experience at Gordie Boucher. More

by HAPPYCAMPERS898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are thrilled you enjoyed your experience working with Eugene when purchasing your new vehicle!

October 12, 2020

Best service anywhere! Very friendly and knowledgeable, and they go the extra mile to help you out. They are honest, trustworthy, and do not pressure you. Thank you. More

by LITTLELOUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Ken Braun
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are happy to hear that you are always satisfied with your service here at Boucher!

October 09, 2020

I loved making my appointment on line. It gave me many choices to pick a convenient service date. Very courteous and polite. Service was great. Thank you More

by CAROLANNSCHARPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad you had a positive experience, Carolan!

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