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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

October 06, 2020

Purchased a new Ford Explorer. Most of the deal was done virtually via phone and email. They gave me a great price on my trade in and and a great price on the new vehicle. Zeke was easy to deal with and sup More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Stephanie Turner
Oct 06, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Congrats on your new Ford Explorer, Bruce! We are happy to hear you enjoyed your experience with us!

October 05, 2020

2nd vehicle we bought there in 6 years, nice to deal with, good service department. it is 40 miles away but we still make the drive due to better pricing! More

by CMJULKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Weathers
Oct 06, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your continued business and loyalty!

October 01, 2020

The service writer wasn’t wearing a mask. She checked in my car and I had to ask her to put her mask on when she brought the iPad over for me to sign. Not happy More

by DRCONRADSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our General Manager, Chris Flynn, at 262-338-3379 to discuss your specific situation further. We hope to hear from you soon and again thank you for the feedback.

September 29, 2020

could be that I FOUND A DEALERSHIP THAT i CAN WORK WITH.....JFJKSL ALKJF AJKFL;ASKFK THE SSS OME TOW FIT HAD CAT FAT SLIM More

by MJSMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Turner
Oct 06, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review!

September 29, 2020

I have an intermittent squeak that never shows up when the vehicle is in. Ken offered to replace the door panel next time. Excellent care. More

by DSCHERBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass, Ken Braun
Oct 06, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

September 28, 2020

Fantastic service department, always friendly helpful. They are always willing to help us and schedule things that work for us. Ken & Angie are the best! More

by Rgust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse, Ken Braun
Oct 06, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the wonderful review!

September 27, 2020

I don't need to write a 25 word to please this survey,take my 4/5 stars and be happy with it bye bye More

by BBANDCHANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Oct 06, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate the review!

September 26, 2020

I would have given a 5 star rating again. However, when driving through your new alignment machine, once again it indicated on the board that my car needed an alignment. My last visit required an alignment More

by Dave T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
Oct 06, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Dave, thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this further with you and make things right.

September 26, 2020

Kim is awesome! They are fast and friendly. Love that I can schedule my appointments on line. Love that they wash my filthy truck. Thanks! More

by REDHOTBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

September 25, 2020

Waiting area is quite pleasant. Good assortment of snacks and drinks. Had a nice chat with others waiting for service to be completed. Complementary wash was nice and appreciated. Will definitely come back f More

by PCPAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson, John Montag
Oct 06, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing!

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