Gordie Boucher Ford Lincoln of West Bend

Best ever! This is my 3rd lease with this dealer....everyone I have ever dealt with at Boucher has been great. From salesmen to finance people to service, every This is my 3rd lease with this dealer....everyone I have ever dealt with at Boucher has been great. From salesmen to finance people to service, everyone is always courteous, friendly and a pleasure to work with. Even the. Boss (Chris Flynn) makes a point of greeting the customers If these folks weren't the best, would I have come back three times? Don't think so! More

Great service, great people, great car! I spent most of the day at the dealership while waiting for the car to be in top shape for me to take it home before the weekend. Did I say this was a I spent most of the day at the dealership while waiting for the car to be in top shape for me to take it home before the weekend. Did I say this was a Friday? I wanted to take it now that I had made the decision. I took the car to my apartment underground garage to check out how well the car fit and how easy it was to park. Did I mention that the assigned slots are not huge? I then decided on the red Escape SE. Not too fancy (no navigation, no sunroof, no all wheel drive) but perfect for me. Zeke has been a great help and a great salesman! Not pushy, answered questions, explained the features, etc, etc. without using pressure. He has followed up by calling and answering more questions and offering future help if I need it. I had decided to lease so had a bit of paperwork to do. That too went well. I was happy with the trade in and the terms and the service. Win, Win! Overall: friendly, helpful, great people. More

Amanda was amazing to work with!! I highly recommend the buying experience with her! Professional and not pushy, she made sure all of my must haves were checked off my list as well as was extremely flexible buying experience with her! Professional and not pushy, she made sure all of my must haves were checked off my list as well as was extremely flexible with my schedule. More

Great service and people. Boucher Ford serviced my F-150 Thanksgiving week. They worked on my engine; it ran rough with no power. They repaired the problem and now it ru Boucher Ford serviced my F-150 Thanksgiving week. They worked on my engine; it ran rough with no power. They repaired the problem and now it runs like a new truck. I want to thank Rick Wagner for taking care of my service. Rick, Barb and Kim are great service writers also the people that move the cars when we check in. THANKS AGAIN FOR OUTSTANDING SERVICE. From a happy customer. More

We worked with Eugene, our salesman, before for purchases of F-150's and now buying a new 2019 Explorer Sport to accompany our F-150 and we are very pleased with the purchase. We are now able to deal with th of F-150's and now buying a new 2019 Explorer Sport to accompany our F-150 and we are very pleased with the purchase. We are now able to deal with the local dealership for both vehicles going forward. Thanks for all your help and making the purchase happen! More

Fast service I just needed to bring my car in for some recall work. Parts were inspected, Computer was re-programmed, plus I asked to have the battery quick-check I just needed to bring my car in for some recall work. Parts were inspected, Computer was re-programmed, plus I asked to have the battery quick-checked. Done and out in a half-hour. More

service lincolns expectations of service to their customer is a high standard. the service we receive really is beyond that. friendly, doing what they say lincolns expectations of service to their customer is a high standard. the service we receive really is beyond that. friendly, doing what they say and within the time frame stated and being' a Lincoln customer other options available. we always had a great experience with the management and sales associates and at times questioned service. however service has really stepped up and I would rate them a 5+. thank you to all the service associates! great job!!!!!!! sandy More

Regular scheduled service was a breeze. Regular service was a breeze. Done in less than one hour. Included check of one tire losing pressure. Everything done was explained. No other issu Regular service was a breeze. Done in less than one hour. Included check of one tire losing pressure. Everything done was explained. No other issues with tires or brakes. More

oil change tire rotation and tire change Boucher service got me taken care of quickly. Oil change and tire rotation was quick. had nail in one tire they worked with me to replace in a very t Boucher service got me taken care of quickly. Oil change and tire rotation was quick. had nail in one tire they worked with me to replace in a very timely fashion. More

Repair for botched oil change 3 days earlier Not sure where the service manager was, but I never heard from him. Left a voice mail. Finally got ahold of my original service writer. That woman was Not sure where the service manager was, but I never heard from him. Left a voice mail. Finally got ahold of my original service writer. That woman was Kimberly Gonzales. She was awesome!!! She knew I was extremely angry but, she handled everything like a professional. She kept apologizing, when it wasn't her fault!! She made sure everything was handled in a timely manner. Thank you Kimberly!!! She better be making more than the service manager!!! More