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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,410 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,410 reviews

February 03, 2024

Excellent Service! We recently worked with Ian to purchase a new Ford Bronco Sport. From my first email inquiry and through all communication, Ian responded promptly w More

by HK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Meyer, Moriah Parrish
Feb 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

February 03, 2024

Don't know yet have not got my truck back and no call back today after leaving 2 messages More

by Tilly9614
Recommend Dealer
Yes
Feb 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

February 03, 2024

Had to bring the truck in 3 times before it got fixed Truck should have got fixed right the first time More

by Jbbenner0
Recommend Dealer
No
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Feb 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

February 03, 2024

We worked with Louie to purchase a new truck. He was very helpful and took the extra effort to make this deal work out. He took the time to make sure we were comfortable and understood all the More

by tdguenther54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Feb 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, congratulations on your new truck! We are glad that Louie was able to provide you with such a great experience! Thank you for leaving us this response!

February 02, 2024

Best dealership around. When asked what I was looking for, the first vehicle I was shown matched perfectly. More

by ahennes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Meyer
Feb 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

February 01, 2024

Amanda and Stephanie were a huge help. This was the first vehicle I've ordered. Normally buying vehicles is stressful for me. I actually enjoyed it this time. Amanda was extremely helpful More

by Matt Gahan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Feb 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Matt, we're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!

January 31, 2024

Pleasant to deal with, they have a good selection of vehicles at decent prices. Amanda did a great job of looking for the vehicle I wanted amongst there dealerships. More

by curtcarter6
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that Amanda was able to provide you with such a great experience! We're looking forward to your next visit with us!

January 31, 2024

It was not a simple task by any means. They had to deal with the warranty company repeatedly and fight to do it right. More

by SELNESSD
Recommend Dealer
Yes
Employees Worked With
Monica. And the service manager.
Feb 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

January 31, 2024

I feel I didn't get the complete mulit-point inspection on my vehicle. I am guessing it was because I had a couple for $20.00 off, so I received service for what I paid for. More

by barb71860
Recommend Dealer
Yes
Feb 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Your satisfaction is of utmost importance to us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

January 29, 2024

We had a wonderful experience when we bought a new car recently. Richard did an excellent job, he was very professional, knowledgeable and not pushy. He knew we had an appointment that afternoon and he di More

by CMATTHIES460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're so glad you enjoyed working with Richard! We will be sure to share your kind words with him! We do hope we can be of assistance in the future. Take care!

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