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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,387 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,387 reviews

November 11, 2022

Nick helped us out with our new car. He was helpful though or the process. The car took awhile to arrive (not his fault) but he answered all my questions along the way More

by CHall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

It's fantastic to hear that Nick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford Lincoln of West Bend!

November 10, 2022

Jacob was very helpful and worked with us for the repair and coordinated picking up the car. More

by jmikul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jacob
Nov 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

November 10, 2022

Speedy and great service. Customer lounge was nice and clean as well. Overall good experience More

by Foysenicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Nicole, for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

November 09, 2022

John in service is good and efficient and made time for my car to get looked at More

by Itsame!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.

November 07, 2022

Everything was done as promised. All the team was very nice and knowledgeable. We were glad to have done in one day. More

by KLCHEEK58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Nov 07, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

November 04, 2022

It took a bit longer than expected, but my customer service representative was great and keep me in the loop. And, all covered under warranty. I'll be back! More

by Super Duty
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Nov 06, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. Angie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

November 03, 2022

The services performed (new tires, transmission flush, and wheel alignment) were adequate; however, the customer service was not. A whole day required for these services? Not good. Forgetting to call me w More

by PETERKRUSCHEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Zieja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Peter, We're sorry that you didn't have a satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team, please give us a call to discuss further Thank you for your time, and hopefully, we can get to the bottom of this.

November 03, 2022

Although it seemed to take a lot of time, Generally everything went very well overall More

by ONERANDYRANDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell
Nov 06, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Randy, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

November 01, 2022

Customer service is excellent. I look forward to every visit. Service department is the best. More

by DANIELTRAINORART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Nov 01, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2022

It was just a great buying experience. Richard was very knowledgeable & patient with me, as was Zeke. More

by DSTIN2003
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Nov 01, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

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