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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,139 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,139 reviews
May 17, 2022
My concerns are always heard, and answers found when not right away known. I've been concerned about awful brake squealing, and while there was no definitive reason or resolution for it, they took everythin right away known. I've been concerned about awful brake squealing, and while there was no definitive reason or resolution for it, they took everything apart, looked at the brakes and pads, and now, for the first time in a year my brakes are no longer making the awful squeal when I back up! More
by WENDYRH13
Verified Customer
Helpful May 16, 2022
Awesome dealer. Great working with Nick & Leah. They were both friendly and professional. Nick kept us informed as to when our truck would arrive. Great working with Nick & Leah. They were both friendly and professional. Nick kept us informed as to when our truck would arrive. More
by gbhensel
May 16, 2022
Chris, one of the sale managers reached out to me about a customer service complaint I made with the service department and one of their sale dealers. He took full responsibility and did his absolute best to customer service complaint I made with the service department and one of their sale dealers. He took full responsibility and did his absolute best to make the situation better for my wife and I. Chris and Nick really stepped up to earn my business back and helped me get my hands on a new Bronco! I will continue to come back to their dealership as I appreciate the honest and respectful nature they have inside their company. I also want to give a shout out to Leah in the financing department. She was great and a ton of fun to work with on handling the purchase of both my new vehicles. Great job to the 3 of you and I look forward to doing business again. I took 1 star away because I was not able to use the military member rebate or get any rebate on my 2nd purchase for being a loyal ford customer. I bought a Ford F-150 just 1 month before buying another vehicle at the same dealership. More
by JONATHAN.LEBRON
May 16, 2022
Said my rear brakes and rotors needed to be replaced at 28,000 miles, but needed to schedule a different appointment to have a more certified tech look at it to determine warranty coverage. Otherwise they 28,000 miles, but needed to schedule a different appointment to have a more certified tech look at it to determine warranty coverage. Otherwise they are always great to work with! More
by A_BROCKER
Employees Worked With
Monica
May 16, 2022
I was in and out within 1 30 min they were very nice and the shop was very clean. the shop was very clean. More
by latter070183@hotmail.com
May 15, 2022
The work was done in a timely manor and I appreciate the car wash. Felt pressured to purchase additional services (brakes & tires). car wash. Felt pressured to purchase additional services (brakes & tires). More
by Jeremiah
May 14, 2022
It is a pleasure working with the staff at Gordie Boucher. Everyone explains everything done for a clear understanding and is very knowledgeable! I always appreciate the prompt service I receive! Boucher. Everyone explains everything done for a clear understanding and is very knowledgeable! I always appreciate the prompt service I receive! More
by CHRISTINEGIORDANO17
May 14, 2022
The staff was very friendly and attentive, and the work done on my vehicle was completed in a very reasonable timeframe. All service work was described and explained when completed along with any recommen done on my vehicle was completed in a very reasonable timeframe. All service work was described and explained when completed along with any recommendations. Overall a very good experience. More
by MNS1957
Employees Worked With
Monica Dewey
May 13, 2022
Was very satisfied with all the work that was done, will be bringing it back for my next oil change. will be bringing it back for my next oil change. More
by TMLAUG333
Employees Worked With
