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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,389 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,389 reviews

October 24, 2022

Louie from sales and John in service were great at taking care of warranty work. They communicated well. Thanks. More

by RFEDOR11
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Louie and John met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

October 23, 2022

I was able to get in for an oil change/tune up on short notice. Appreciated the 2-way shuttle to/from my apartment while I waited. Angie is great! (service dept) More

by ROCKINSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Oct 23, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the great review. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

October 23, 2022

Very good service although it did take a bit longer than I was told originally. More

by BKLOTZ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Oct 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 23, 2022

Easy to find, good selection. Good to deal with. Salesman dud a very good job More

by dan.pixler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moriah Parrish, Blake Verken
Oct 23, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, Dan. We appreciate your business and hope to see you again soon!

October 22, 2022

Excellent service, very good advise. Fair pricing for service provided. Very friendly and informative staff. All services that were recommended were discussed. All services necessary, we More

by jbaasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Oct 23, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for the five-star review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.

October 21, 2022

Its hard to recommend the service department, when the problem exists. I would recommend working with Angie. When I was going to trade my vehicle in, (same dealership) the person test driving the truck More

by JPHATTORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Heyse
Oct 26, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Give us a call to discuss this further. Joe Hohmann, Service Manager 262-338-3379

October 18, 2022

Service advisor didn’t listen, tried to upswell, tire pressure not balanced when returned, wrong report attached to paperwork More

by super3mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Heyse
Oct 22, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to give us a call to discuss further or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann, Service Manager 262-338-3379

October 17, 2022

Was a very efficient service experience. Monica was polite, thorough and helpful. Good experience all around. More

by KEVINJNEUGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Oct 18, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Kevin, for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 15, 2022

Our experience with Joey and Kayla was phenomenal! We won’t be shopping anywhere else from now on, customers for life! More

by BECCA7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brasted, Kayla Bell
Oct 17, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 15, 2022

Everything was done as promised, No complaints here. I will definitely recommend and use again. More

by GEORGEGEIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.

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