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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,411 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,411 reviews

November 03, 2022

The services performed (new tires, transmission flush, and wheel alignment) were adequate; however, the customer service was not. A whole day required for these services? Not good. Forgetting to call me w More

by PETERKRUSCHEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Zieja
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Peter, We're sorry that you didn't have a satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team, please give us a call to discuss further Thank you for your time, and hopefully, we can get to the bottom of this.

November 03, 2022

Although it seemed to take a lot of time, Generally everything went very well overall More

by ONERANDYRANDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell
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Nov 06, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Randy, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

November 01, 2022

Customer service is excellent. I look forward to every visit. Service department is the best. More

by DANIELTRAINORART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Report | Print
Nov 01, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2022

It was just a great buying experience. Richard was very knowledgeable & patient with me, as was Zeke. More

by DSTIN2003
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
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Nov 01, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

October 31, 2022

I am a man of few words: Excellent service. On time. Within the estimated cost. More

by jpclark54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Report | Print
Oct 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angie met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

October 28, 2022

This was an easy check in process and a quick and thorough service experience. They were friendly and welcoming. More

by JOANIE311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Joanie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

October 27, 2022

Always good service at WB Ford - I have to drive past two other dealerships to come here! More

by KELLEYP531
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 27, 2022

Angie did a great job of listening to my concerns and really went the extra mile to make sure that things were taken care off. More

by NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Report | Print
Oct 28, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Nick, for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

October 26, 2022

Friendly, helpful, and very nice. My service was done in shorter time than projected so very happy with all. Marie McAllister More

by JMMCALLISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Sauer
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Oct 27, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.

October 25, 2022

Thanks Angie was easy to work with our F350 We had new tires installed. Appreciated it More

by MBINDRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Report | Print
Oct 26, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that Angie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

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