Gordie Boucher Ford Lincoln of West Bend - Service Center

It was a great experience. Everyone was very pleasant and helpful. Everyone made the experience very easy and seamless. Everyone was very pleasant and helpful. Everyone made the experience very easy and seamless. More

Just glad my truck got done before the holiday Thank God for the ford points for the ford points More

My service rep was fantastic to work with and communicated well with the status of repairs communicated well with the status of repairs More

Kim and Service was awesome! Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service hours were looked at and helped with a coupon that I forgot. The tax in the shop fix the car perfectly and I drove away happy. More

They were in constant communication with me throughout my vehicles repairs. Easy dropping off vehicle as well as picking it up. vehicles repairs. Easy dropping off vehicle as well as picking it up. More

The mobile technician came out to check on a recall for my vehicle. It was great! my vehicle. It was great! More

Normally I give 5 stars. But this time there were a few issues. I didn't get offered a car wash, even though the lady in front of me did. I didn't get a new sticker showin But this time there were a few issues. I didn't get offered a car wash, even though the lady in front of me did. I didn't get a new sticker showing me my next oil change date and my tires didn't get checked and filled to the appropriate air levels. Plus I presented a coupon before service and still had to remind them about the coupon when checking out. More

Monica is very personable and polite, which are values I appreciate. She uses empathy and concern for my repair situation. She told me what to expect and asked if I’d like my car washed too. That all counts appreciate. She uses empathy and concern for my repair situation. She told me what to expect and asked if I’d like my car washed too. That all counts in my book. Nice job! More

I have only had recall work done on the vehicle and they have always satisfied me. have always satisfied me. More

I arrived early and was greeted with quick response and service. Less than an hour later, and with my Ford rewards fulfilling my bill, I was on my way. service. Less than an hour later, and with my Ford rewards fulfilling my bill, I was on my way. More