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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,358 Reviews
Call Service Center (262) 346-9894

1,358 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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May 27, 2025

The fine people at Gordie Boucher Ford are always pleasant and profession and take great care of their customers. More

by leewoelbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

May 24, 2025

Close to home, always friendly and prompt. Great service. Great communication throughout as well. Like the text updates More

by Erikkraemer1981
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
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May 24, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

May 16, 2025

They were very polite and helpful seeing that this was my first time there and got the job done the next day More

by meyer Peter 6789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

May 15, 2025

Did the work quickly, found some other problems and were prompt in fixing them also. More

by gtozworld
Recommend Dealer
Yes
Employees Worked With
A woman service person. Very good with keeping customers informed, but don't remember her name.
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May 15, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

May 14, 2025

I thought Gordie Boucher did really good with my car battery recall. They replaced my car battery with a new one. More

by Austinwei9516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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May 14, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

May 13, 2025

Jacob was incredible helpful with working through a difficult issue I had with my mustang m. He went above and beyond to help solve it. This is not the closest ford dealer to me so it is rather inconve More

by Noah Cornette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

May 13, 2025

The service gal that called me was awesome! And that mobile unit you sent was amazing along with the gentleman that fixed my recall problem! Great service! More

by boop53095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bales
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May 13, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

May 10, 2025

Service was great. Only complaint was they left mt with an empty gas tank. Will go back if needed More

by SABLED09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Habash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Gonzalez
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May 11, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

May 10, 2025

Better than Menomonee falls, reason why I go out my way to go to west bend More

by Wingersjason1219
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Howey
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May 10, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

May 03, 2025

Made this recall work so convenient! Thank you so much! Please continue this service. Wonderful for busy working people More

by ssuszka64
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bales
Report | Print
May 03, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

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