Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,399 Reviews
Call Service Center (262) 346-9894

1,399 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

Sort by
August 22, 2025

Monica was very helpfull with some warranty work that I thought would be difficult. My rims finish was flaking of and she got them replaced. More

by tomb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

August 19, 2025

Great communication on the service & recall issue with my car. Jacob & Joe & Monica all followed through on the process to get my car back on the road. More

by PATTYMFAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

August 13, 2025

Friendly, knowledgeable staff. They answer all questions. It is easy to walk away with a smile. More

by CATHYREICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 09, 2025

I had a great experience! The staff was very welcoming and made each step easy for me! More

by mikeltarilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

August 08, 2025

The service team was very friendly and knowledgeable. We will gladly return in the near future. More

by Lj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

August 08, 2025

Jacob, TJ and all of the service staff were very helpful. They made sure to clarify their questions with us and changed the tires on my car promptly without any problems. More

by dkyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

August 06, 2025

They go out of their way to explain your service and make sure you understand everything that needs to be done. More

by grambowmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

August 05, 2025

Enjoy working with Kimberly on my truck service needs. Also great to schedule with her More

by papajoe46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Aug 05, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

August 02, 2025

Fast friendly. Fixed it on the first time. I have always brought my vehicles to this dealership More

by tschweiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

July 30, 2025

Very impressed with the customer service can honestly say the best I've ever dealt with. Ther communication was excellent and was able to work with me on my crazy work hours. One main reason I switched from More

by Stegalldog83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

1
2
...
140