Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Gordie Boucher Ford Lincoln of West Bend - Service Center
West Bend, WI
1,368 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,368 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center
Sort by
June 10, 2025
I arrived early and was greeted with quick response and service. Less than an hour later, and with my Ford rewards fulfilling my bill, I was on my way. service. Less than an hour later, and with my Ford rewards fulfilling my bill, I was on my way. More
by diamond416
Verified Customer
June 09, 2025
I had originally given a 1 star rating based on poor customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I would have given this a 5 star rating since everything is good now but I was the one that still had to call 2 or 3 times to follow up on the situation. I appreciate everything they did getting my vehicle taken care of and hope to have good experiences going forward with them as they are a very capable buisness. More
by Jordan86
June 09, 2025
They were right on time. Theyvwere very pleasant. I got to watch the Brewers while I waited. Theyvwere very pleasant. I got to watch the Brewers while I waited. More
by scottstern
June 09, 2025
Everything went great. Very organized, helpful and friendly. Everything went great. Very organized, helpful and friendly. Explained everything thing Very well. Done efficie Very organized, helpful and friendly. Everything went great. Very organized, helpful and friendly. Explained everything thing Very well. Done efficiently and quickly More
by DPSCHERR1
June 08, 2025
Great overall experience! car was in for a check engine light and they had the car back same day. Kim was a pleasure to work with! car was in for a check engine light and they had the car back same day. Kim was a pleasure to work with! More
by formula381
Employees Worked With
June 07, 2025
John was great to work with and overall service time was kept within about hour which I appreciate kept within about hour which I appreciate More
by ag.maurer88
Employees Worked With
June 04, 2025
Jacob was fantastic, as he has always been. He kept me updated on the delivery of the part need to fix my car. Then when the part came in he kept me updated on the progress from.my repair. He kept me updated on the delivery of the part need to fix my car. Then when the part came in he kept me updated on the progress from.my repair. More
by JGPG1983
Employees Worked With
June 03, 2025
Friendly service rep, also very helpful providing updates …. Service was completed ahead of time and professionally …. Service was completed ahead of time and professionally More
by Kimick1
Employees Worked With
June 02, 2025
John did a great job keeping me informed on my service and exceeded my expectations. and exceeded my expectations. More
by JSTRUPP1
Employees Worked With
