Gordie Boucher Ford Lincoln of West Bend - Service Center

Love the customer service from Eugene Sanchez He is a very knowledgeable and friendly salesman who keeps in contact with his buyers very knowledgeable and friendly salesman who keeps in contact with his buyers More

Got communication, never had to wonder when or what was being done. Professional and friendly. Pleasant person to deal with. being done. Professional and friendly. Pleasant person to deal with. More

We brought a CPO Aviator in for a chief complaint of a persistent coolant leak. We were told the tech couldn't find a leak. We were also told to 'keep an eye' on the passenger side exhaust flex pipe as it persistent coolant leak. We were told the tech couldn't find a leak. We were also told to 'keep an eye' on the passenger side exhaust flex pipe as it's starting to wear out. It's 7 days later now and the vehicle continues to lose coolant. Tonight. We also looked at the flex pipe that was called to our attention. It is, in fact, completely separated and DOES require warranty replacement. These were disappointing observations after being advised the contrary by the Boucher Lincoln West Bend Service Department. More

I've been coming there for 40 years. I bought over 50 cars. You guys are doing a great job. I bought over 50 cars. You guys are doing a great job. More

As of right now the truck is working fine,have only driven it a few miles sense the repair.From what I've heard the mechanic that did the repair is top notch,so let's hope that holds true. driven it a few miles sense the repair.From what I've heard the mechanic that did the repair is top notch,so let's hope that holds true. More

The service writer was very professional and knowledgeable. The oil change was done in a short amount of time knowledgeable. The oil change was done in a short amount of time More

They did a great job, very helpful And efficient, I don't like it when they have a minimum number like it when they have a minimum number More

Good experience Good explanations, staff courteous I have nothing more to say so will end this questionnaire nothing more to say so will end this questionnaire More

Totally unexpected fantastic experience! A great dealership doing a phenomenal job! Recommend them to everyone! A great dealership doing a phenomenal job! Recommend them to everyone! More

Jacob very informative and scheduled us in quickly. . survive tech made video and kept us informed. . survive tech made video and kept us informed. More