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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,371 Reviews
Call Service Center (262) 346-9894

1,371 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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November 24, 2022

Gordie Boucher Ford has always supplied excellent service for the two cars I currently own. The service staff is dependable with easy-to-follow explanations about needed repairs.. I recommend them most hig More

by roger.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Barb Sauer
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Nov 25, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Roger, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

November 23, 2022

We came with with a defective back up camera. This is extremely important with grandkids and dogs that are not noticed without the camera. Our backup camera was determined to have failed and ha More

by cjlahtida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2022

Worked with me over a long period (21 months) to get my new Bronco ordered and delivered. More

by DWELWING
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Joey Brasted
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Nov 25, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Bronco! If there is anything we can assist you with in the future, please let us know.

November 17, 2022

Great experience from start to finish. Amanda was fantastic to work with and would highly recommend her and this dealership to everyone. More

by EJS10D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell
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Nov 20, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amanda here at Gordie Boucher Ford Lincoln of West Bend.

November 14, 2022

The service writer was very knowledgeable about my car and the service needed. He helped me understand what was needed. More

by badboyuare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 15, 2022 -

badboyuare responded

Great people and a great business.

November 10, 2022

Jacob was very helpful and worked with us for the repair and coordinated picking up the car. More

by jmikul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jacob
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Nov 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

November 10, 2022

Speedy and great service. Customer lounge was nice and clean as well. Overall good experience More

by Foysenicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Nicole, for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

November 09, 2022

John in service is good and efficient and made time for my car to get looked at More

by Itsame!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.

November 07, 2022

Everything was done as promised. All the team was very nice and knowledgeable. We were glad to have done in one day. More

by KLCHEEK58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
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Nov 07, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

November 04, 2022

It took a bit longer than expected, but my customer service representative was great and keep me in the loop. And, all covered under warranty. I'll be back! More

by Super Duty
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Report | Print
Nov 06, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. Angie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

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