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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,384 Reviews

1,384 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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February 25, 2025

Tyler was responsive to my needs and well versed on the issues with the Maverick More

by rob91
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Rob, We are very happy to hear Tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

February 25, 2025

The dealership is amazing. They give you all the info of what's going on with your car. They are honest. More

by Kporter119
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 26, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

February 23, 2025

Great service and communication. Work was finished on time as promised. Kim did a great job explaining everything and keep the process going. More

by Rzoromski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Karen here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

February 23, 2025

Service was fast and completed in a thorogh manner. Will gladly return for additional service More

by rob91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Ashley Bales
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

February 21, 2025

I am very thankful for Tyler the service writer and Joe the service manager they were so wonderful and went above and beyond what anyone would have normally done and exceeded All my expectations I am so gr More

by Dave Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Dave, for sharing about your experience with Joe and Tyler here at Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

February 15, 2025

Great service, great communication. Kept us updated and helped get my wife to and from work. More

by CRUDOLFDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

February 12, 2025

Love the drop off service and the videos of our cars on the service lifts! More

by DMETZGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

February 11, 2025

Great service department. My car was finished in less than the estimated time, and the work was completed satisfactorily. More

by MHERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. Tyler and our team appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

February 09, 2025

Angie has been so incredibly kind and helpful with all my vehicle needs. She went above and beyond to ensure a driver was available to take me home and pick me up when my car was complete. The whole process More

by joeyjewell24
Recommend Dealer
Yes
Employees Worked With
Angie
Feb 10, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Joey, Thank you for your business and this review. We're happy to hear Angie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

February 03, 2025

The Service department was very efficient and helpful in answeing my questipns on future repair scheduling. More

by Areschro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse, Ashley Bales
Feb 03, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

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