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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.7
2,411 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,411 reviews

May 05, 2026

Incredible. I was extremely nervous and uncomfortable but Ross made me feel like I was family and really went the extra mile and some to make things happen. More

by BRANDONBARKERTECH
Recommend Dealer
Yes
Employees Worked With
Ross Hengtgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Hengtgen
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May 05, 2026 -

Gordie Boucher Ford of Kenosha responded

We’re thrilled Ross helped you feel at home and went the extra mile. Thank you for choosing your new Ford. Enjoy the ride and we look forward to assisting you again. Sal Pappalardo General Sales Manager 262-697-0700

May 05, 2026

The mobile service came to home and serviced vehicle. Unfortunately the service did not fix the issue and the panel fell off while driving the car. More

by KEEGAN.BALDAUF
Recommend Dealer
No
Employees Worked With
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
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May 03, 2026

as always a great place to get your vehicle service done thank you and keep up the the good work More

by james martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, James we truly appreciate your continued support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you consistently have a great experience with our service team. That’s exactly the level of care and reliability we strive to provide every visit. Thank you again for your kind words we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 02, 2026

Worthless I no way shape or form did they resolve the issue, they know there is a problem, and did not even get close to resolving it. Not to mention a wasted 1 hour trip to the service department reques More

by broylesc
Recommend Dealer
No
Employees Worked With
Michael Yager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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May 02, 2026

Very clean, kept me informed every step of the way except when I first went there I set up an appointment and she didn't tell me that when I return for my appointment I should just pull up to the service doo More

by Gphillips39
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for your review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you found our dealership clean and that our team kept you informed throughout your service visit. That’s exactly the experience we strive to provide. We also appreciate your feedback regarding the arrival process. We’ll make sure our team does a better job explaining where to pull in for service so your next visit is even smoother. Thank you again for choosing us, we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 01, 2026

Always good Dealer had my tailgate repainted because of bad primer. Great job Great great More

by Ezellner1137
Recommend Dealer
Yes
Employees Worked With
Idk.
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, we truly appreciate your continued support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great experience and that the tailgate repaint was completed to your satisfaction. Standing behind the work and making things right is exactly what we strive to do. Thank you again for your trust, we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 01, 2026

Awesome staff, very friendly dealer Awesome staff, very friendly dealer. Worked with me to get a good rate. More

by ANALOG-CYBORG
Recommend Dealer
Yes
Employees Worked With
Ross Hengtgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Hengtgen
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great experience with our team and that Ross was able to help you secure a good rate. Providing a friendly, helpful, and straightforward process is exactly what we strive for. We’ll be sure to share your kind words with him. We look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 01, 2026

I appreciate the valet service! And everyone on the phone has been very helpful. Thanks! More

by hemkenhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsey Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you found the valet service convenient and that our team, including Sam, was helpful and easy to work with over the phone. That’s exactly the level of service we strive to provide. Thank you again for choosing us, we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 01, 2026

Great dealer to do business with I have purchased 2 vehicles this year and both experiences were great and service was outstanding More

by james martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terryn Clemmensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your continued support and your business with Gordie Boucher Ford of Kenosha. Earning your business for two vehicle purchases this year means a great deal to us. We’re glad to hear both experiences were great and that our service stood out. It’s great to know Bradford and Terryn took such good care of you, we’ll be sure to share your kind words with them. Thank you again for your trust and loyalty. We look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 01, 2026

1st person I dealt with, Bradford I believe, talked to me like I was stupid. Nobody told me process would last all day. What I thought would at most take an hr, made me miss work. My wiper spray worked, when More

by krbavers
Recommend Dealer
No
Employees Worked With
Jessica Beesley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
Report | Print
May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, we truly appreciate you bringing this to our attention. I’m very sorry to hear about your experience. Being spoken to in a way that felt disrespectful and not being properly informed about the time your service would take is not acceptable, and I understand how frustrating it must have been to miss work because of it. I’m also concerned to hear about the washer spray issue after your visit. Whether related or not, that’s something we would absolutely want to take a closer look at for you. This is not the level of communication or service we strive to provide at Gordie Boucher Ford of Kenosha, and I would appreciate the opportunity to make this right. Please reach out to me directly @ sal.pappalardo@boucher.com at your convenience so I can personally look into your visit and work toward a resolution. Sal Pappalardo General Manager

May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, we truly appreciate you bringing this to our attention. I’m very sorry to hear about your experience. Being spoken to in a way that felt disrespectful and not being properly informed about the time your service would take is not acceptable, and I understand how frustrating it must have been to miss work because of it. I’m also concerned to hear about the washer spray issue after your visit. Whether related or not, that’s something we would absolutely want to take a closer look at for you. This is not the level of communication or service we strive to provide at Gordie Boucher Ford of Kenosha, and I would appreciate the opportunity to make this right. Please reach out to me directly @ sal.pappalardo@boucher.com at your convenience so I can personally look into your visit and work toward a resolution. Sal Pappalardo General Manager

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