Gordie Boucher Ford of Kenosha

Alex and the team at Boucher were reponsive, very easy to work with, went above and beyond to do what I required most. Listening to my needs and fulfilling those needs and requirements! Made the buying of my work with, went above and beyond to do what I required most. Listening to my needs and fulfilling those needs and requirements! Made the buying of my new truck a painless experience. Would definitely recommend them. More

Mike in service and Tristan in sales have always treated me great . Very happy with the dealership and how they treat me and the way they take care of my vehicles me great . Very happy with the dealership and how they treat me and the way they take care of my vehicles More

Service was good. They did not try to sell me anything I did not want. I do wish it was completed a bit faster but all in all, good service. did not want. I do wish it was completed a bit faster but all in all, good service. More

As I have said before the manager Sal has a great team they got the job done and I have no complaints keep up the great work . they got the job done and I have no complaints keep up the great work . More

Everyone is very helpful especially sales rep Donnie Thomas maintenance rep Larry Donat and the GM of the dealership Sal they all did a phenomenal job Thomas maintenance rep Larry Donat and the GM of the dealership Sal they all did a phenomenal job More

I gave the service department 2 stars. My vehicle was brought in due to the rear window needed to be replaced. When I picked up my vehicle, the button for the hatchback did not work. It did work when I b brought in due to the rear window needed to be replaced. When I picked up my vehicle, the button for the hatchback did not work. It did work when I brought it in. The insidecover to the hatchback wasn’t even put on correctly. Now they had to put it on correctly. Now the rear defogger didn’t work. Now I’m pissed. I made the appointment and dropped it off on a Friday so it can be looked at on Saturday. Received a call from Service Tuesday and was told that the company hasn’t even came out to look at the window. Very poor customer service. This is Unacceptable for a Ford Dealership. Even though I do have a rental, it is not the same. Contacted Management and was told they dropped the ball. Hopefully this won’t happen again, especially to someone else. More

Brought both my vehicles in for new tires. The first visit took 4.5 hours complete as they had issues taking the tires off. (?) So I figured I'd give them another for shot to outfit my wife's vehicle. visit took 4.5 hours complete as they had issues taking the tires off. (?) So I figured I'd give them another for shot to outfit my wife's vehicle. They made the apointment 11:30am and my wife shows up and all mechanics go to lunch for an hour....what the xxxx? Fast forward 4 hours and then it's done. We'll I'm done with this dealership to say the least, if they don't want to respect our time, then we'll not return the favor. More

Everything was on time and went well. My service person explained everything to me and gave me options for future services. I will defiantly be back for my next service call. explained everything to me and gave me options for future services. I will defiantly be back for my next service call. More

Great experience with Scott and Joe! I was nervous driving 100 miles to get there but they held the car i was looking at, gave me a fair value on my trade, and a good price on my new-to-me 2017 Mustan driving 100 miles to get there but they held the car i was looking at, gave me a fair value on my trade, and a good price on my new-to-me 2017 Mustang GT! More

Lawrence Donat was very professional during my visit to the dealership. His customer service was superb and very friendly. The work was also accomplished in a timely manner. the dealership. His customer service was superb and very friendly. The work was also accomplished in a timely manner. More