Gordie Boucher Ford of Kenosha

Service was fast and easy. I hope this dealership will add the feature of washing your vehicle when you bring it in for service. That would be great. add the feature of washing your vehicle when you bring it in for service. That would be great. More

Associate tried very hard to keep me in the loop on servicing my vehicle. I requested 90,000 mile service, and that the transmission fluid be changed along with all others. This didn't happen, I was c servicing my vehicle. I requested 90,000 mile service, and that the transmission fluid be changed along with all others. This didn't happen, I was contacted about a tune-up which I declined having just had one, but on the front page of the requested servicing it stated that I wanted the transmission fluid exchanged. I was told that I needed an axle replaced, and despite their best efforts they were unable to loosen the bolt through conventional means. I was told that while they could remove the bolt it would likely result in needing a new wheel bearing for an additional cost. I left with the axle unchanged. I had to ask for the oil change sticker to be replaced because it was not done during servicing. Finally while technicians were going in and out of my car the passenger side floor mat had grease stains smeared across it I didn't notice until I I got home. I texted the Associate and never got a response. My associate went out of his way to ensure that I was as satisfied as possible given the circumstances, but I did not know that the transmission fluid exchange did not take place until I got home. More

Purchasing my new Ford Ranger at Boucher Ford was a very enjoyable experience. The staff was very knowledgeable about the vehicle I was purchasing and made the trade in of my prior vehicle economically appe enjoyable experience. The staff was very knowledgeable about the vehicle I was purchasing and made the trade in of my prior vehicle economically appealing. I appreciate the time and attention I received. More

Everything was real smooth. Didn’t take long at all!. I got in right away at my set appointment time and got out when he said I would! got in right away at my set appointment time and got out when he said I would! More

Brought vehicle in for tire rotation. Was dismayed that after purchasing them @ Boucher they would charge for this. Every place I have purchased tires in the past had free rotations included. They were abl after purchasing them @ Boucher they would charge for this. Every place I have purchased tires in the past had free rotations included. They were able to get me in and out quickly which I appreciate and were very friendly and thorough with the inspections they performed. More

Old truck , handled with care. Good people. Clean place, good coffee, done in a timely manner. Topped off all fluids. Will go there again in future. good coffee, done in a timely manner. Topped off all fluids. Will go there again in future. More

Friendly fast service from check-in to Danny going through what they did and what needs to be done. I will schedule another appointment in January for the 30,000 mile checkup through what they did and what needs to be done. I will schedule another appointment in January for the 30,000 mile checkup More

Saw a car on line through carfax and dealer contacted me right away and within 3 hours had purchased the listed car at the dealership. All staff were very professional and we felt we were treated like fami right away and within 3 hours had purchased the listed car at the dealership. All staff were very professional and we felt we were treated like family. Still cant get over the wonderful staff. More

Great service starting with driving up and made to feel that my business matters especially when I was greeted in the door to the cashier that my business matters especially when I was greeted in the door to the cashier More

Great job! Very good service! Communication is great. Very friendly and was treated like family. I will definitely purchase again and service my vehicles here. Very friendly and was treated like family. I will definitely purchase again and service my vehicles here. More