Gordie Boucher Ford of Kenosha

I had a good experience. Helpful crew. Nice waiting area. I like having to make an appointment. It makes my wait time shorter. Nice job everyone. area. I like having to make an appointment. It makes my wait time shorter. Nice job everyone. More

Sanford was great as usual. Very helpful and accommodating. The staff handled everything and had me in my new vehicle and on the way home. accommodating. The staff handled everything and had me in my new vehicle and on the way home. More

Ease of Service Had some repairs that were still covered under warranty and again, this service department exceeded my expectations! Excellent communication, friendl Had some repairs that were still covered under warranty and again, this service department exceeded my expectations! Excellent communication, friendly service guys, and truck was completed in a timely manner. Can't say enough about what a great dealership this is and how confident I am bringing my truck in here for service - so glad we purchased from this dealership! More

Extremely pleased with the service we receive My wife and I can in to purchase another vehicle from Gordie Boucher. Before our visit, we had researched online, and were contacted by our previous s My wife and I can in to purchase another vehicle from Gordie Boucher. Before our visit, we had researched online, and were contacted by our previous salesman (Wade Johnson). After a 5 state search for vehicles that matched our wishes, Wade found 1 that was close. The process wasn't all easy, but we made it with Joseph Leonard and Wade's help. More

Better than ever before I have always dreaded the new car shopping process. I don't like the price haggling, the upselling and the amount of time it takes to finalize a purch I have always dreaded the new car shopping process. I don't like the price haggling, the upselling and the amount of time it takes to finalize a purchase. This dealer has made me re-think that feeling. We handled most of the initial communication via email. This allowed us to take our time and search through all of the inventory within the Boucher Group that met our criteria. After narrowing it down, they were able to bring the car to our dealership within a day under no obligation to buy. We set an appointment to view the car that worked for us. During the COVID-19 Restrictions, Ford offered significant discounts on the model we chose. The dealer offered yet an additional local discount. This, coupled with the 0% financing, allowed us to purchase a 2020 vehicle for the same price we paid when we purchased our 09'. They have streamlined the purchase process by allowing customers to submit a credit application from home which was approved prior to our arrival. The normally painstaking signing process was made much smoother through the use of electronic signatures on a tablet. In the past, we went home with a mountain of paperwork that we had to store somewhere. Today, we went home with all of the documentation on a dealer supplied thumb-drive. Would I buy another vehicle from this dealer? I would not hesitate. More

Very friendly, the moment we walked in. They listened to us and were able to walk away with the car we liked and we did not felt pressured. us and were able to walk away with the car we liked and we did not felt pressured. More

Regular Maintenence Thank you for seeing me on the day that I called, with my crazy schedule sometimes it is hard to get maintenance done. Thanks again! Thank you for seeing me on the day that I called, with my crazy schedule sometimes it is hard to get maintenance done. Thanks again! More

Very happy that Alex Cooper always answers my questions quickly. Danny did my service work and explained everything he did and if there were any recomendations quickly. Danny did my service work and explained everything he did and if there were any recomendations More

Very thorough explanation of the things going on with the car. And gave options for the future. Great customer service! Answered all the questions I had car. And gave options for the future. Great customer service! Answered all the questions I had More

Excellent service and customer service. He took the time to work with me and answer all of my questions. He help me set up the features in my new car. to work with me and answer all of my questions. He help me set up the features in my new car. More