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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.6
1,992 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,992 reviews

December 22, 2024

Love Ford. This dealership is only about numbers and pushing you in and out without any communication. They could care less the quality of service and the lev More

by jvhodshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eljiah Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the four that transferred and made commitments they did not even try to honor.
Dec 23, 2024 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Belal Barakat Service Manager 262-697-0700

December 21, 2024

Bad service. Left the drain plug loose leaked oil on driveway. Had to take it back. This wasn't the first time that I had to take it back to get something done ri More

by Jap10989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Alcazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for the feedback and taking the time to address this concern with my service manager. We appreciate the opportunity on being able to correct these issues. Please don't hesitate to reach out if we can help with anything in the future. Sal Pappalardo General Manager 262-697-0700

December 20, 2024

UPDATE The dealer reached out to resolve my issue. They agreed to discount my service in compensation for my time. I have adjusted my rating to three stars which could be improved again once I see mor More

by danielcooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sydney
Dec 23, 2024 -

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Daniel. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

December 19, 2024

I had a great experience working with Joe Conforti when I purchased 13 vehicles for our fleet. Everything worked seamlessly. Boucher Ford delivered all 13 new Explorers and picked up the 13 vehicles we trade More

by BKALCIC
Recommend Dealer
Yes
Employees Worked With
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Conforti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Joe and our team here at Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

December 19, 2024

I was extremely impressed with the level of service and skill of the two staff members who took care of my car issues. Sydney Weinfurter and Nicholas Hairrell were the best team I could want to provide ex More

by ndk52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Weinfurter, Nicholas Hairrell
Dec 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

December 19, 2024

Jessica and the team were very clear on the work being done on my car. They were upfront with the price and even provided a video showing what was done on the car. This dealership is fantastic! More

by bdrowe23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We sincerely appreciate your business at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager 262-697-0700

December 19, 2024

Awesome service, polite, and quick with my recall issue. I will go back again soon! More

by carriep510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

December 14, 2024

Professional and personal service. Completed service promptly with excellent explanation. Service was very economical and fair. More

by RBOWER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
Dec 16, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

December 14, 2024

I've bought 2 cars from this dealership and they always tried to make sure I was happy and if something wasn't quite right, they did what they could to correct it. More

by DEANBELL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

December 14, 2024

I thought Scott was awesome to work with. Cool, calm, collected, and very personable. I didn’t feel haggled on price and it was an easy car buying process. I would definitely consider buying More

by Football1894
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Eviston-Jahnke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Sal Pappalardo General Manager 262-697-0700

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