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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.6
1,996 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,996 reviews

June 11, 2025

You had great sales person in Alfredo help me out and also Bradford in service department with fixing a few of the issues I had. Thanks great experience More

by FKOLNIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We’re so glad to hear that Alfredo in sales and Bradford in the service department took great care of you. It’s always our goal at Gordie Boucher Ford of Kenosha to provide a seamless and positive experience—from the showroom to the service bays. We truly appreciate your trust and are happy we could help resolve the issues and make your visit a great one. Thanks again for choosing Boucher! Sal Pappalardo General Manager

June 09, 2025

Excellent service and please take advantage of the pickup- drop off service, it's amazing. More

by TONYMACHINE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent review! We’re so glad you had a great experience and enjoyed our pickup and drop-off service—it truly is a game-changer for convenience. At Gordie Boucher Ford of Kenosha, we’re always looking for ways to make vehicle service as easy and stress-free as possible. We appreciate your recommendation and look forward to serving you again soon! Sal Pappalardo General Manager

June 08, 2025

Never had a good experience with them so far. But I will probably continue going to them anyways! More

by MERRITT_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Alcazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Knutsen
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Jun 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your candid feedback. We're sorry to hear that your experiences haven’t met your expectations—we take that seriously. At Gordie Boucher Ford of Kenosha, we’re committed to doing better and truly appreciate that you’re willing to give us another chance. If you’d be open to sharing more details about how we can improve, we’d love the opportunity to make things right and provide the level of service you deserve. Sal Pappalardo General Manager

June 08, 2025

Very thorough, I brought in my car for a free oil change, and received a free in depth diagnostic test, got my tires rotated, and was offered a free car wash. More

by Liam C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Knutsen
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Jun 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear you had such a thorough and positive service experience at Gordie Boucher Ford of Kenosha. From the free oil change and detailed diagnostic test to the tire rotation and complimentary car wash offer—we’re happy to go the extra mile for our customers. We appreciate your trust and look forward to keeping your vehicle in top shape on every visit! Sal Pappalardo General Manager

June 07, 2025

Everything was perfect. Very impressed . Would definitely use Boucher again for Service.. wasn’t expecting to have car picked up taken to the dealer drop back off again save More

by STEVEDEB13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic feedback! We’re thrilled to hear that everything was perfect and that our pick-up and drop-off service exceeded your expectations. At Gordie Boucher Ford of Kenosha, we’re committed to making your service experience as convenient and seamless as possible—and it’s great to know we saved you time! We truly appreciate your trust and look forward to serving you again in the future. Thanks for choosing Boucher! Sal Pappalardo General Manager

June 07, 2025

All of the staff are friendly. They were very thorough with servicing my Ford fusion. I would definitely recommend them to any of my friends. More

by Kmsgloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan in service, Cory Knutsen
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Jun 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear our team provided friendly and thorough service on your Ford Fusion. Your recommendation means a lot to us, and we truly appreciate your trust in Gordie Boucher Ford of Kenosha. We look forward to serving you and your friends in the future! Sal Pappalardo General Manager

Jun 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear our team provided friendly and thorough service on your Ford Fusion. Your recommendation means a lot to us, and we truly appreciate your trust in Gordie Boucher Ford of Kenosha. We look forward to serving you and your friends in the future! Sal Pappalardo General Manger

June 05, 2025

Tech Advisor seemed to forget about my car, had it 6 days work completed last day. I called twice to check in as I was out of town. The last time I called was in Monday 6/2 and he stated he would call back t More

by nancyjane1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your honest review. We sincerely apologize for the lack of communication and the extended time your vehicle was with us. We understand how important timely updates are especially when you're out of town and regret that we fell short in this instance. While we’re glad the issue was ultimately resolved and your vehicle is back in great shape, we know the experience didn’t meet our usual standards. As a gesture of goodwill for the inconvenience, we’d like to offer you a complimentary service for your next service visit. We left you a voicemail to discuss this service please feel free to give us a call back at your earliest convenience at 262-697-0700. Your satisfaction means a great deal to us, and we truly appreciate your patience and continued trust. Sal Pappalardo General Manager

June 05, 2025

Good sales team and financial officer. The process of buying was smooth and positive. Thanks More

by Sasma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re thrilled to hear that your car-buying experience at Gordie Boucher Ford of Kenosha was smooth and positive. Our sales team and finance department work hard to make the process easy, transparent, and enjoyable from start to finish. We truly appreciate your trust and thank you for choosing us for your vehicle purchase. We look forward to serving you again in the future! Sal Pappalardo General Manager

June 05, 2025

Excellent customer service from top to bottom, drake in finance made understanding all the numbers very easy and was able to secure me a great deal More

by NATHAN.JONES
Recommend Dealer
Yes
Employees Worked With
Drake Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Bowers
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Jun 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We’re so glad to hear you received excellent customer service from start to finish here at Gordie Boucher Ford of Kenosha. A special shoutout to Drake in finance—we’re thrilled he was able to make everything clear and secure a great deal for you. Our goal is always to make the buying process easy, transparent, and stress-free. We truly appreciate your business and look forward to helping you with all your future vehicle needs! Sal Pappalardo General Manager

June 04, 2025

It was a wonderful new facility love the attentive service. Everyone did a great job. More

by IMHOLLAND
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen, Cory Knutsen
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Jun 04, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re so glad you enjoyed our new facility and experienced the attentive service we strive to provide every day. Our team at Gordie Boucher Ford of Kenosha works hard to make sure every guest feels welcome and well cared for, and it’s great to hear that everyone did a great job during your visit. We truly appreciate your feedback and look forward to seeing you again soon—whether it’s for service, sales, or just to say hello! Sal Pappalardo General Manager

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