Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Matt provided a friendly and attentive service experience. It's great to know you enjoyed the technician video updates and that our team took the time to listen to your concerns and focus on your vehicle's specific needs. Providing transparent communication and quality vehicle service is exactly what we strive for every day. We'll be sure to share your kind words with Matt. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Randy and our Mobile Service team provided excellent communication and outstanding customer service. Making vehicle maintenance convenient by bringing our Ford Mobile Service directly to our customers is exactly what we strive for every day. We're glad we could make the entire process easy and hassle-free for you. We'll be sure to share your kind words with Randy and the Mobile Service team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're honored to have earned your continued trust, George, and truly appreciate you taking the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Rebecca, Todd, and our Fleet Service Team continue to provide dependable, honest, and timely service. Building long-term relationships with our fleet customers through reliable communication, professional service, and exceptional customer care is exactly what we strive for every day. We'll be sure to share your kind words with Rebecca, Todd, and the entire Fleet Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your fleet vehicles, and we look forward to continuing to support your business for years to come. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're truly grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna, Samantha, and our Express Service Team went above and beyond during your visit. Providing convenient vehicle service with our Pickup & Delivery Service is important to us, but taking the time to care for our customers on a personal level is what truly defines our team. We're so glad the care package and get-well note brought a smile during your recovery. We'll be sure to share your kind words with Brianna, Samantha, and the entire Express Service Team. Thank you for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we wish you a speedy recovery. We look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brianna and our Express Service Team provided fast, friendly, and gracious service with a smile. Delivering old-fashioned customer service while combining it with the convenience and quality of modern vehicle maintenance is exactly what we strive for every day. We'll be sure to share your kind words with Brianna and the entire Express Service Team. Thank you for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're honored you chose Gordie Boucher Ford of Kenosha and truly appreciate you taking the time to share your experience. We're thrilled to hear John and our sales team worked together to make your purchase a success. Treating every customer with the same level of care, respect, and attention regardless of the vehicle they choose—is exactly what we strive for every day. We're glad our team was able to make the process smooth and earn your trust. We'll be sure to share your kind words with John and the entire sales team. Thank you again for choosing Gordie Boucher Ford of Kenosha, and we look forward to assisting you with all of your future vehicle sales and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're honored you chose Gordie Boucher Ford of Kenosha while traveling, and we truly appreciate you taking the time to share your experience. We're thrilled to hear Michael Yager and our Retail Service Team were able to quickly diagnose your check engine light, answer your questions, and get you safely back on the road. Providing prompt vehicle diagnostics, transparent communication, and detailed technician video inspections is exactly what we strive for every day. It means a great deal to know our team exceeded your expectations, especially as an out-of-town guest. We'll be sure to share your kind words with Michael and the entire Retail Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we hope to have the opportunity to assist you again whenever you're in the area! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Michael Yager and our Service Team provided an efficient, seamless experience from start to finish. It's great to know our Pickup & Delivery Service made maintaining your vehicle more convenient and that you appreciated the timely communication throughout the process. Providing professional vehicle service with clear communication and exceptional convenience is exactly what we strive for every day. We'll be sure to share your kind words with Michael and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're honored you chose Gordie Boucher Ford of Kenosha again and truly appreciate you taking the time to share your experience. We're glad your previous repair experience gave you the confidence to return to Bradford and our Service Team. Earning our customers' trust through quality vehicle repairs, honest communication, and exceptional customer service is exactly what we strive for every day. We'll be sure to share your kind words with Bradford and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Michael and our Service Team provided wonderful customer service during your visit. We also appreciate you bringing the grease marks on the inside of your door handles to our attention. While we're glad they were easily wiped away, that's not the level of care or attention to detail we expect from our team. At Gordie Boucher Ford of Kenosha, we take pride in returning every vehicle clean and treated with the same care we would expect for our own. If you're willing, please email me directly at sal.pappalardo@boucher.com, and I'll personally arrange a complimentary detail at a time that's convenient for you. We'll also share your feedback with Michael and our Service Team as we continue to improve. Thank you again for trusting us with your vehicle, and we look forward to earning your complete confidence at your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha