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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.6
2,011 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,011 reviews

October 07, 2022

Just wonderful people there, very helpful, extremely nice people in the whole building. Just amazing! More

by CLAIRE.RANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Karen, Rebecca, Abby, Trevor
Oct 08, 2022 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come!

October 06, 2022

Did the work in a timely fashion. The shuttle service is very nice and convenient. More

by MIKEMARYMORETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2022

Mike is one of the best in the area to deal with, my dad and myself see him for any services etc. I would not hesitate to send someone to him. He is top notch at taking care of you! More

by CLowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gordie Boucher Ford of Kenosha responded

We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 06, 2022

Always great service everyone is always professional. Had recall preformed in a very quick timeframe at dealership. Waited 6 months for parts More

by TED.KOBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your patience and for choosing Gordie Boucher Ford of Kenosha. We appreciate your business and look forward to having you as one of our valued customers for many more years to come!

October 05, 2022

Car in for service due to engine light being on. Took 2 weeks for repair and cost $2300 to repair. Picked up the vehicle and drove it home and engine light came on again before I got home. Had to ta More

by DAVIDDAVELABELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Donat
Oct 08, 2022 -

Gordie Boucher Ford of Kenosha responded

David, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Belal Barakat, Service Manager 262-697-0700

October 03, 2022

MY CAR WAS IN THE SERVICE CENTER FOR ALMOST 3 WEEKS AND A HALF I HAD TO CALL FOR UPDATES ON MY C TRUCK FOR WHICH I SHOULD HAVE GOTTEN A CALL ALEASE ONCE A WEEK OR SOMETHING. POOR COMMUNICATION More

by MGARDNER90
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshiwa Allen
Oct 04, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to leave us this detailed review. We apologize for the lack of communication. Please give us a call to discuss further. Thank you. Sal Pappalardo, General Manager 262-697-0700

October 01, 2022

Professional service from kind and caring staff always making sure the customer is informed and making sure all concerns are taken care of Just Plain old GREAT Service! Hard to find in todays world More

by SKREZINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica and Andrew
Oct 03, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. We appreciate your business and look forward to having you as one of our valued customers for many more years to come!

September 29, 2022

Everyone was friendly and professional. Everything was explained to me, and I felt like they were happy to help. More

by junebug350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2022

Great and quick service. Everyone was polite and explained what was being done and what needed to be done in the future. More

by mayer53839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica beesley
Sep 27, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2022

Took my f150 to get cool packs replaced, that went great but within a couple weeks one of the new coil packs went out again was told there was a 3 week wait for a loaner vehicle, my truck was my only means More

by CHITOWNHILLBILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear about your experience. If you would like to discuss further, please give us a call. We would love the opportunity to touch base with you and address your concerns.

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