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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.6
1,964 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,964 reviews

September 29, 2021

The service attendant was very helpful and very thorough. He provided information that no one had before regarding work covered by the maintenance agreement covered. Unfortunately I do not remember he name More

by SCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
September 29, 2021

Bradford got the part needed for my Edge, and it was installed by your shop. Question: When is Boucher Ford of Kenosha getting a car wash? I never do ask for a car wash because it's done by hand by one More

by BDBOSOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

I have had nothing but problems every time I went in the service department, whether it was the actual service or the explanation More

by RICK650
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Danny Rivera
Sep 29, 2021 -

Gordie Boucher Ford of Kenosha responded

We are sorry to hear that you were not satisfied during your last visit with us. We’d like to learn more about your specific situation and make things right. If you would not mind giving us a call at 262-697-0700 at your earliest convenience. We look forward to speaking with you and working towards earning back your business.

September 27, 2021

Sorry but really think i was taken advantage of on this service repair. Do not think you will ever see one of my vehicles again. Very dis-appointed. More

by Alanprokopek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradford Titone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Hi Alan, we would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. If you would not mind giving us a call at 262-697-0700 at your earliest convenience. We look forward to speaking with you and working towards earning back your business.

September 23, 2021

Will definitely get work done there the next time I need my truck service done. More

by PDEGRACIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

My experience is always positive. My questions are always answered in language I can understand. Been going to Boucher Ford ever since I bought my new car there in 2016. More

by jmslagoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Donati
September 21, 2021

Great service! Always friendly and reliable service. We dropped our vehicle off and it was ready in a timely fashion. More

by JAIME.ESCOBEDO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
September 21, 2021

Tristen was extremely helpful, friendly and funny. He never once made me feel pressured and he helped me get exactly what I wanted for a bit more then I was hoping to pay, but I believe it is well worth More

by knight.angel07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Was over charged. Didn’t get full service “the works”over priced. Lied on record More

by JODI.CLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Rivera
September 16, 2021

Always great service! I have been using Gordie's service department for years. Even for vehicles I've purchased from other dealerships. More

by MERICA8128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
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