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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,224 Reviews

1,224 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 14, 2020

Have purchased two F150s over past years and will again. Sales team knowledgeable, courteous, and respectful. Service team is just as good. I have recommended several family members and friends and will con More

by HUGH.MC
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are so thrilled you have had success with both our Sales and Service Departments! We hope to see you again soon!

January 13, 2020

Brake lights Danny Rivera is a very professional and thorough Service Rep, My experience was accurately laid out and performed as projected, with no pricing surp More

by MEMCGUIRE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled to hear Danny was able to be trustworthy and transparent throughout your service experience with us! That is the kind of service you should always expect at Boucher!

January 13, 2020

Top Service! The entire Gordie Boucher Ford Team of Kenosha is very helpful and willing to assist all customers. I am totally satisfied with the services rendered. More

by SANFORD.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Thomas, Martin Alessi, Ricky Higgins, Haley Van Buren, Danny Rivera
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you are appreciative of the service Boucher prides itself on!

January 11, 2020

I purchased a used 2018 Explorer Sport from Boucher. This visit to service was for my first oil change. How did it go. Well not good. The tires were left low on air. Three to four pounds low each. The wh More

by DCIMER
Recommend Dealer
No
Employees Worked With
Haley Van Buren
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are very disappointed about the situation you have described. Unfortunately, we are unable to find your name in our system. When you have the opportunity, please contact our Service Manager, Belal Barakat, at 262-697-0700 so we can rectify this issue. We hope to hear from you soon.

January 11, 2020

Was very easy to redeem my free oil change! The employees that were working in the service department were friendly and fast! —Thank you so much! More

by AMYMERCADILLO
Recommend Dealer
Yes
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a good and speedy experience with our Service Department, Amy! We hope to see you again!

January 10, 2020

Friendly quick service. I stopped in on my lunch hour to schedule an appointment. They got me in right then. In and out in under an hour. Thank you! More

by KROGMANTIM
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Jan 10, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad we were able to fit you in and take care of your vehicle's needs in a timely manner! We look forward to your next visit!

January 10, 2020

Very professional, reliable, friendly and helpful and most of all honest! Keeps me informed does good work! Does not push you for repairs that are not necessary! More

by HERNST
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review! We look forward to your next visit!

January 09, 2020

Very accommodating and friendly. They always make my visits there pleasurable. They have made me feel like I am a part of their Boucher family. More

by JRAUDIO56
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal is 5 stars also!
Jan 10, 2020 -

Gordie Boucher Ford of Kenosha responded

This review made our day! We love to hear about happy customers like you!

January 09, 2020

Follow Up Survey This is an online service review. This is a volunteer follow up after the recent service that was performed on my truck earlier this week. More

by MRENADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to write this positive review!

January 08, 2020

Was happy to get in within 24 hours on my day off.I had a recall and a 60,000 mile service plus an oil change..I appreciated Mike Y. calling to get my approval before performing the needed brake replacement. More

by MCCARLEY4
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Gordie Boucher Ford of Kenosha responded

We appreciate your thoughtful review! It is always in our best interest to make sure each and every team member strives to provide quality service and keep customers informed throughout the process!

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