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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

Overview
Employees
Reviews
Vehicles
4.6
1,619 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,619 reviews

May 02, 2025

Things went well. Robert took care of me well. He seemed to have a lot on his plate lately in every interaction I had with him. More

by Robert.j.skog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

May 02, 2025

Friendly service and good communication. Errick relayed a slight problem with processing paperwork in good time. More

by Rcolo1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025

Antonio was very helpful and kept us updated. Love the video clips as well. Thanks More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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May 01, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

John, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

April 30, 2025

Installed 4 new tires which were the wrong size for this vehicle and sent me on my way. It has been two days since reporting this and I don't have the correct tires. I call them, they don't call me. More

by kroy2
Recommend Dealer
No
Employees Worked With
Angelo
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Apr 30, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Hello Kroy: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Hienz Service Manager 262-225-9010

April 29, 2025

I bought 3 new trucks at this dealership in the last 4 years. Mike Schwister helped me with all 3 has always been very friendly and knowledgeable on the trucks he has sold to me. I recommend him and thi More

by john.manske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford of Menomonee Falls! Jeff Samp General Sales Manager 262-225-9010

April 29, 2025

Everyone was helpful. No stress and very professional Everyone was very helpful, professional. There was no stress and they took care of everything. Would definitely work More

by Service@direcmachinetool.com
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Apr 29, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

April 25, 2025

Did not show up at the scheduled time, did not have parts needed, came back unannounced even though i told him I have a newborn More

by Kateleaston
Recommend Dealer
No
Employees Worked With
Ricky
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Apr 26, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kate, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Hienz Service Manager 262-225-9010

April 23, 2025

Salesman Emil English was very prompt in responding to my inquiry regarding a truck listed on the website. Emil went above and beyond by providing detailed information about the vehicle, sending additional p More

by acruz1902
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for choosing Gordie Boucher Ford of Menomonee Falls! Please let us know if we can be of any more assistance. Jeff Samp General Sales Manager 262-225-9010

April 23, 2025

I continue to be a return customer because I always get treated well and my truck is properly taken care of More

by STEPHANIE83
Recommend Dealer
Yes
Employees Worked With
Angelo/Katie
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Apr 23, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

April 16, 2025

Thank you coming out my home! ! I appreciate your promptness, knowledge and professionalism since we purchased this vehicle More

by Vpaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

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