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Gordie Boucher Ford of Menomonee Falls
Menomonee Falls, WI
1,624 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,624 reviews
August 10, 2023
I was treated pleasantly professionally by the staff. Enjoyed the guys giving me my drop off and pickup rides. Always treated well. Enjoyed the guys giving me my drop off and pickup rides. Always treated well. More
by RENTRAH
Verified CustomerEmployees Worked With
Bob, the driver. plus two other people not included here.
August 10, 2023
Katie was very efficient. The other guys seemed to be avoiding me. Don't know why. The other guys seemed to be avoiding me. Don't know why. More
by WILLEBOB
Employees Worked With
August 09, 2023
Had a really good experience with everyone we dealt with throughout the whole process. Quick and stress free experience. throughout the whole process. Quick and stress free experience. More
by RJANZER250
Employees Worked With
Other Employees :
Jeffrey Schwister
August 07, 2023
I set up an appt a week in advance and dropped the truck off at 7:30 yet nothing was done to it all day. The following day I was told there was no trouble found on the two issues I wanted diagnosed. On the off at 7:30 yet nothing was done to it all day. The following day I was told there was no trouble found on the two issues I wanted diagnosed. On the work order I noted that many of the symptoms I outlined weren't included in the notes to the technician. However, the service advisor recommended replacing the main computer (for ~$1200). For their trouble I paid over $250. No sooner did I drive away when I noticed an Airbag Warning light that was not lit previously. I took the truck back and told the service advisor. His response was "Can you bring it back again sometime?". I insisted they fix it then. They took it back into the shop and fixed the issue (within 10-minutes). This is the third time in a row that this service department has left me disappointed; truck was serviced but no one called me to let me know and it was too late in the day to have the shuttle pick me up, took the Mustang in for service and detailing but they only detailed it saying there was nothing on the work order about servicing it. I've given Gordie Boucher Ford of Menomonee Falls enough chances. Next time I need a Ford service center I'll go elsewhere. More
by Tcolegrove
Employees Worked With
August 07, 2023
Easy to book appointment. Service Advisor was knowledgeable, friendly and accommodating. I would go back to this dealership again even though I have another dealer closer to Service Advisor was knowledgeable, friendly and accommodating. I would go back to this dealership again even though I have another dealer closer to my house. More
by cooke.paulj
Employees Worked With
August 03, 2023
Robert was great! He looked at the car sooner than he said he'd be able to, called and explained what was wrong, gave us an estimate, ordered the part and fixed it AS He looked at the car sooner than he said he'd be able to, called and explained what was wrong, gave us an estimate, ordered the part and fixed it ASAP. He also looked up our Ford Pass points and saved us a lot of money! Great service all around. More
by JANDCFRED
Employees Worked With
August 03, 2023
Everyone I can into contact with was friendly and helpful! Thanks for the good service! We are frequent and longtime customers. helpful! Thanks for the good service! We are frequent and longtime customers. More
by GMA_DIANE
Employees Worked With
August 02, 2023
They keep me posted and are very helpful when my truck needs servicing! They always have it cleaned up for me when I get it back! I would highly recommend Gordie Boucher to anyone! needs servicing! They always have it cleaned up for me when I get it back! I would highly recommend Gordie Boucher to anyone! More
by sberenz
Employees Worked With
July 31, 2023
For me and other women = We hate it when men TALK down to us. Robert doesn't do this at all. He explains everything and if questions are asked he will answer them respectfully. Great Job us. Robert doesn't do this at all. He explains everything and if questions are asked he will answer them respectfully. Great Job More
by QUILTWEST
Employees Worked With
