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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,623 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,623 reviews

March 17, 2023

Very acceptable and has been since acquired the vehicle in 2020. Waiting area could be updated a bit. More

by Jnvogel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 17, 2023

Very helpful. Explained everything so we could understand it.He was very thoughtful and understanding of our questions More

by Dhoppe6465
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Gonzalez
Mar 19, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 17, 2023

Professional, knowledgeable and welcoming staff. Willing to assist without any pressure to purchase. Helpful and friendly approach. More

by JZ2780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 16, 2023

service agent robert was excellant, mechanic sent video of vehicle condition and process he went through with testing , this is way over and above usually service , I loved it , robert has always been prom More

by wmfschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : robert krueger get 10 stars
Mar 16, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Robert and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

March 16, 2023

Alex, the service manager, and Robert representative in the service department, are professional at there jobs. I was very satisfied with working with both of them they run an excellent Service department More

by DCHRIS67883133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bair
Mar 17, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Tim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

Mar 17, 2023 -

DCHRIS67883133 responded

Thank you, Gordie Boucher Ford of Menomonee Falls. No problem is too big or they will make you happy no matter what excellent service department and repairs service manager all his representatives that work in the service department very helpful and outstanding at their job. Thank you again Gordie Boucher.

March 15, 2023

Gordie Boucher has an outstanding service department they get the job done to 100% satisfaction. I would recommend Gordie Boucher to family and friends. More

by DCHRIS67883133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bair
Mar 16, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

March 15, 2023

Charles Pleugers is so great to work with. Very detailed, professional, nothing hidden and I'd hire him in a minute. He is the main reason I go to Gordy Boucher Ford More

by BLUJAY1SAWGRASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your review and kind words for Charles! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.

March 14, 2023

Friendly service personnel - great service! Will continue to have my vehicle serviced at Gordie Boucher Ford. More

by SchickertGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

March 14, 2023

Always easy to schedule service. Robert was professional and very responsive when questions arose. The team did a good job of investigating issues fully and ultimately solving a trou More

by mike.lassanske24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Mike. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 13, 2023

Very courteous, wonderful experience I have no complaints. Done in a timely manner. I love the fact that they provide transportation so don’t have to wait or depend on anyone for a ride. More

by Jeanelmcrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Mar 14, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us, Jean. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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