Gordie Boucher Ford of Menomonee Falls

Very well run dealership especially the service department. Knowledgeable staff and mechanics that get you the best possible service. department. Knowledgeable staff and mechanics that get you the best possible service. More

Good job and friendly Counsler my crossover looks new after it was detailing and well vacuuming after it was detailing and well vacuuming More

Always a trusted source of automobile repair needs. Everything from oil changes to major engine repair. Everything from oil changes to major engine repair. More

Honest. Friendly fast with answering questions good customer respect. Highly recommend to friends and family customer respect. Highly recommend to friends and family More

The job was well done. The people were very nice and helpful as usual. I am pleased. helpful as usual. I am pleased. More

Everyone was awesome and very helpful the experience was second to none I would highly recommend this dealer ship to everyone second to none I would highly recommend this dealer ship to everyone More

The scheduled service for an oil change was done within the hour time. Multi-inspection paperwork was also covered. Staff and reception people were friendly, professional, and courteous. the hour time. Multi-inspection paperwork was also covered. Staff and reception people were friendly, professional, and courteous. More

I ordered my new escape hybrid in June. Due to the chip issue, I had to wait until September to get my car. However, initially I had to come back after doing an online build my own car that had a signific issue, I had to wait until September to get my car. However, initially I had to come back after doing an online build my own car that had a significant difference in cost—over $5000 more at the dealer than my online cost. Eventually the salesman redid my order and it was the same price I had gotten online & at another dealer. But it did take 3 trips to get the price right. I prefer to deal with Boucher since they are convenient and I have bought a car from them previously. More

This Ford Dealership and the Ford manufacturer are not on the same page. The Dealer recommends an oil change at 5,000 miles. The manufacturer recommends, in the owners manual, an oil change based on percen the same page. The Dealer recommends an oil change at 5,000 miles. The manufacturer recommends, in the owners manual, an oil change based on percentage of oil life remaining. The Dealer recommends an antifreeze change at 30,000 miles. The manufacturer recommends an antifreeze change at 100,000 miles. Transmission fluid change is another example of significant difference in maintenance schedule between the dealer and the manufacturer. The dealership and the manufacturer need to get on the same schedule for maintenance and service. Appreciated the car wash. More

I brought my car in for oil change and factory recall repairs. The immediate complaint is the plastic sear cover and paper was left in the car. Nothing major but nonetheless. The second complaint is I wa repairs. The immediate complaint is the plastic sear cover and paper was left in the car. Nothing major but nonetheless. The second complaint is I was not contacted regarding the rear shocks and struts needing to be replaced. I read it when I got home and reviewed the service receipt. I wish I was contacted when the inspection was completed and the work could have been completed while my auto was there all day. Now I need to make another appointment and for service. More