Gordie Boucher Ford of Menomonee Falls - Service Center

Very good experience with service department. Good communication and services provided and shuttle service home from dealership Good communication and services provided and shuttle service home from dealership More

Robert has always given us great service. He explains what needs to be done and keeps us updated on the progress of our repair. He explains what needs to be done and keeps us updated on the progress of our repair. More

Katie got our car in for service in a timely manner and the work was completed quickly. the work was completed quickly. More

Really appreciated working with the Service Department. I feel like I have a new brand new car! I feel like I have a new brand new car! More

Quickly done with almost no inconvenience thanks . Again and again and again and again thank you. Again and again and again and again thank you. More

From the time I arrived the service was excellent, the service did a great job of keeping me informed on the status of the service being performed and the estimated time to pick up the vehicle. Also the a service did a great job of keeping me informed on the status of the service being performed and the estimated time to pick up the vehicle. Also the ability to have a loaner made the experience more enjoyable. Thanks More

Excellent service and estimate was accurate. Mike was great to work with. Thanks for taking care of my truck. Mike was great to work with. Thanks for taking care of my truck. More

I had a vehicle problem and was out of state. No one was open to help me fix my vehicle and I was nervous about driving it 500miles home. I called Gordie Boucher and the service advisor Mike knew No one was open to help me fix my vehicle and I was nervous about driving it 500miles home. I called Gordie Boucher and the service advisor Mike knew just what the problem was and helped me thru a temporary fix so I could make it home safe. I then took it to Gordie when I got home and they fixed the problem a one or two other things. One issue was misdiagnosed by a different shop and would have cost me more to fix a something that wasn’t the problem and I would have had to take it to Gordie anyhow. Obviously a dealership cost more, but I trust Gordie’s mechanics knowledge and that they will fix it correctly. More

The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer. at the updated dealership is the reason for me being a repeat customer. More

Very pleased with speed of oil change and scheduling Have a super nice sunny day a super nice sunny day More