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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,116 Reviews
Call Service Center (262) 415-2436

1,116 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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January 31, 2025

Appreciate to follow up communication and dedication to solve a complex issue. Very Much appreciated More

by lrowicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
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Feb 01, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

January 31, 2025

Very respectable people I love it there most def will go again thank u ford More

by Adonisgrady87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

January 31, 2025

Service was great, employees were very kind and very helpful. I will be coming back. More

by Cparks0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

January 27, 2025

This Dealership always takes care of me and my car. Everyone is so nice and honest and that is hard to come by when n a business! Thanks to them for working so hard! More

by JENN.WALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Jenn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

January 27, 2025

Didn’t purchase this vehicle from them but have in the past. Service is very reliable. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Barb, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

January 24, 2025

Once again, outstanding service at Goldie Boucher Ford for the replacement of a water pump and belt on our 2013 Escape. The service work was done in a timely manner and their service advisor kept me updat More

by Steve S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

January 20, 2025

Craig is awesome, excellent customer experience delivered on his word and was very thourough. Did notice the cabin filter cover on my passenger seat floorboard but overall experience was great! More

by MATTHEWBORENZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Matthew, please let us know. Alex Hienz Service Manager 262-225-9010

January 18, 2025

Great service. ..very attentive and quality in communication. Appreciate working with there team for my service needs More

by K.GROHOLSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sandbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

January 13, 2025

They are great to deal with and communicate very well! ! Will come back again next time More

by BRADK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

January 10, 2025

This dealership, is all around excellent. I take all my small trucks to Boucher. Service and parts department is the best around. They all need a raise More

by benkierzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Lucas
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Jan 12, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Ben, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

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