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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,118 Reviews

1,118 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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September 28, 2024

Pleasant professional keep you up to date on what is going on with your vehicle More

by hattiemrshattie45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

September 25, 2024

Excellent sales person in John Goodnetter. Dennis the manager was very interested in my business as well. Overall great experience. I’m very pleased with my new truck. It had everything I want More

by BRADTKE
Recommend Dealer
Yes
Employees Worked With
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Gonzalez
Sep 26, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

September 16, 2024

Friendly and on time I didn’t have to wait long and I have a nice video of them fixing my car 😍😍😍 More

by MAKINCHANGEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

September 16, 2024

They performed the tasks as requested. They provided video of the things they checked. It was all done on time. More

by PENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear Errick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

September 15, 2024

Had my Maverick for a recall the undate took 4 hours and this ia not the fault of the dealership or the mechanic but Ford Motor because the had this job going for 20 minutes the poor mechanic did not know h More

by 01BOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

September 12, 2024

Robert was very professional and helped problem solve the issue. Thank you for the pleasant experience. More

by Easterbe51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The shuttle ride gentlemen was great as well thank you
Sep 13, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

September 11, 2024

Professional, outgoing, Reliable! That's what I got from Mr. Craig responsible. The dealer very attentive employees. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Jose, It's great to hear that Craig was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

September 11, 2024

Busche Menomonee Falls Strives to take care of the customers needs when repairing their automobiles Robert, the service rep is always very polite, friendly and will bend over backwards to have your c More

by PRICHARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

September 06, 2024

Excellent customer service all the way around from first call to tech showing up! The mobile service is awesome !! Thank you!! More

by JJSNEED2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! Katie and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

September 05, 2024

Errick Clay was very helpful and courteous! He fit me in for an oil change even when the previous employee failed to change my appointment when I had called earlier. More

by kck326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for leaving us a review! We apologize about the appointment change difficulty. We look forward to sharing your compliments with Errick, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

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