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Gordie Boucher Lincoln of West Allis
West Allis, WI
1,609 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,609 reviews
March 05, 2020
Black Label How is it that everytime my MKZ is in for a oil change the car smells of burning oil for a week or so? Is the oil filter in a position that it leaks How is it that everytime my MKZ is in for a oil change the car smells of burning oil for a week or so? Is the oil filter in a position that it leaks oil over the engine then burns off in use. A strong smell of oil especially when I sit and Idle. This is very annoying to have a newer car smell of burning lubricants. STP More
by andrewscott0
Verified Customer
March 03, 2020
Always get great service here. The staff is friendly, fast and knowledgeable. the service department has always taken great care of my truck and have never tried to over sell me. fast and knowledgeable. the service department has always taken great care of my truck and have never tried to over sell me. More
by AKBRI907
Employees Worked With
February 27, 2020
Late review, I worked with Gus on 1/29 to retrieve a wheel lock key that was not in the truck when I bought the truck. Gus was very helpful and professional through out. How ever his sales manager Joe E wheel lock key that was not in the truck when I bought the truck. Gus was very helpful and professional through out. How ever his sales manager Joe England was extremely rude and unhelpful. I did not retrieve the key that day and ended up getting it at the racine chevy bouche. After being treated with extreme disrespect from Joe I called corporate and spoke with Pat Mayer’s. Pat and Gus are men who care about customer service and treating people with respect. Pat apologized for Joes behavior and returned money due to me from the original sale. I appreciate the conversation I had with Pat, and I appreciate the apology. Pat said he would use this as a teaching moment for all his dealerships. I hope this is true. While an apology is great the best apology is changed behavior. Andrae More
by Andrae
Employees Worked With
February 27, 2020
I been customer at this location for more than 15 years all my cars and service They are the best Kifah Barakat sales Bryan at Service Thank you all my cars and service They are the best Kifah Barakat sales Bryan at Service Thank you More
by SABULUGHOD
February 26, 2020
Adam made this whole process super smooth from start to finish. Couldn't have asked for better service. Overall, this location seems like the best choice to find your next Lincoln. finish. Couldn't have asked for better service. Overall, this location seems like the best choice to find your next Lincoln. More
by NateDogg
Employees Worked With
February 26, 2020
Excellent customer service. Shop and waiting area always maintained and clean. You are always greeted with a warm welcome from all staff and service members. maintained and clean. You are always greeted with a warm welcome from all staff and service members. More
by MJMJAM79
Employees Worked With
February 25, 2020
This team goes above and beyond. They are on time and efficient. A very good crew! And they always remember my name. Thanks Team Boucher! efficient. A very good crew! And they always remember my name. Thanks Team Boucher! More
by Dan Z
Employees Worked With
Other Employees :
Kent Jacobsen, Rich Czebotar
February 25, 2020
Adam was a pleasure to work with. Made the whole process painless and even gave me tips on how to bring my credit score up in the future. I would definitely not hesitate to recommend him to anyone looking a painless and even gave me tips on how to bring my credit score up in the future. I would definitely not hesitate to recommend him to anyone looking at getting a new vehicle More
by AJung
Employees Worked With
February 25, 2020
This was the most enjoyable car buying my wife and I have ever had. The people that we dealt with were excellent. There was never any time I felt pressured. Every thing was explained no matter who we were de ever had. The people that we dealt with were excellent. There was never any time I felt pressured. Every thing was explained no matter who we were dealing with. We will be back for our next car purchase when the time comes. In the last 50 years we been averaging buying a car every two years. More
by MAURICH
Employees Worked With
February 20, 2020
Excellent service I received excellent and fast service for maintenance on my car. Everybody was very friendly and helpful. Waiting area is clean and has nice refreshme I received excellent and fast service for maintenance on my car. Everybody was very friendly and helpful. Waiting area is clean and has nice refreshments. More
by SASSYSUSY
Employees Worked With
