Gosch Ford Temecula

Limped off of freeway with a cylinder misfiring. Kenn Olson listened to my description and viewed the pic I took of the code reader (happened to have with me in truck). He reassured me that his gu Kenn Olson listened to my description and viewed the pic I took of the code reader (happened to have with me in truck). He reassured me that his guys would have a look and be able to get the truck fixed as fast and affordable as possible. He was upfront about final pricing being unable to be determined until his crew checked it but said he would have estimates and options soon. He was closing but made a call to Enterprise to get me a rental car so I could get home and have transportation for work. Kenn even hung around to make sure the Enterprise rep who was coming to get me found me. It was easy to see that he saw my situation and cared enough to make sure things went smoothly for me. I was on my way home in a rental car in less than an hour from when I pulled into Ford. Kenn followed up with me the next day with a description of the exact problem and multiple recommendations from his crew about what my old truck could use. With all of those he came up with options for me to choose from which would get me going again. We discussed all options and determined which would fix the problem and which other suggestions would make the truck reliable beyond the fix - which is what I requested of him when I left it with him. The work was completed by the next day, and I drove off confident that the work was done well. The truck ran great. It is old (2007) and now sits as our spare home truck for running errands. Right now, it is filling in where my commuter car has seen its last days. It has been a great truck with no major problems. But as it ages things may start going. I will most definitely bring it back for service at Gosch Ford in Temecula should I encounter anything beyond my abilities. They have a great service guy in Kenn. (Hope you read these, thanks for your help Kenn) More

everything went great. they were helpful on purchasing my new truck. Brian did a good job. they were helpful on purchasing my new truck. Brian did a good job. More

Mo was amzing he Yelp me get the truck I like and he Todd got the best deal !! Thank you Mohammed got the best deal !! Thank you Mohammed More

Austin was 100% the best salesman I’ve ever worked with! Steady disposition, straight forward, knowledgeable. I’m really happy we had him to help us through the process of buying a new car. Steady disposition, straight forward, knowledgeable. I’m really happy we had him to help us through the process of buying a new car. More

Terry McDowell is a Legend. We met him on the 5th and test drove a vehicle. I emailed him later that day letting him know what color/trim/features we were looking for since they We met him on the 5th and test drove a vehicle. I emailed him later that day letting him know what color/trim/features we were looking for since they didn't have anything on the lot. On the morning of the 6th he had located a vehicle with nearly every wish list item on it On the 8th it was delivered to the lot. We had an appointment on the 10th. He went to bat for me to get me an excellent deal on my new vehicle that hadn't even been on the dealership lot for 24 hours. I was in and out in record time. It was literally the most enjoyable car buying experience I have had to date. More

Maurice helped me with all my needs and took the time to find the car that I really like. find the car that I really like. More

I’m always impressed from the moment I walk through the door. I also know I’m going to get a Ford know how too. door. I also know I’m going to get a Ford know how too. More

Cameron is the best. I’ve had several issues with customer service from other dealerships throughout the years, due to lack of good customer service after the sale. I’ve I’ve had several issues with customer service from other dealerships throughout the years, due to lack of good customer service after the sale. I’ve never had this issue with Cameron. I’d buy another vehicle from any dealership he works at, since I know service after sale will be too notch. More

Everything went smoothly and they beat the time estimate from the service advisor by about 30 minutes. from the service advisor by about 30 minutes. More

They were very friendly and helpful. Joseph was very professional, helpful and prompt when it came time Joseph was very professional, helpful and prompt when it came time More