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Gosch Ford Temecula

Temecula, CA

4.9
7,467 Reviews
Gosch Ford Temecula is proud to be one of the premier dealerships in Temecula, Ca. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gosch Ford Temecula a 5 star one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New Ford or Pre-Owned vehicle, you’ve come to the right place.
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26895 Ynez Rd

Temecula, CA

92591

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Showing 7,467 reviews

October 18, 2023

Service center really lacks. Fifteen years ago, they were great, but that's not been the case in the past several years. I tried to give them the benefit of the doubt and told my More

by DoneWithGoschFord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your visit? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rachelle Long Service Manager 951-699-1302

Oct 19, 2023 -

DoneWithGoschFord responded

Gosch Ford Temecula had been treating me badly for several years now, even after I'd lowered my expectations for going there. I'm no longer interested in playing along with the facade that anyone who works there would actually try to make things right - it's been made painfully clear that I should've given up years ago; the time to address customers' problems isn't after they've decided to never return, but rather when they're trying to get help in real time. If you'd truly like to get to the bottom of things, talk to your staff and hold them accountable; tell them to stop disregarding customers who are clearly expressing their concerns and seeking help with issues they're experiencing. Also, I was under the understanding that my identity was supposed to be protected posting on here, and that my information was not to be shared... So why is Gosch Ford Temecula sending me e-mails and text messages and calling my phone??? Absolutely ridiculous. PLEASE leave me alone. That's how you can make things right: talk to your staff, and stop harassing former customers.

October 17, 2023

Exemplary service. Very courteous and knowledgeable. Carlos, Kristy, and Robert were amazing. Highly recommended for all automotive needs. Will come back for all my For More

by commercial1503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Macdonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Gosch Ford Temecula responded

Thanks for your feedback on your recent visit to Gosch Ford Temecula. It's great to hear that Kristy, Robert and Carlos were able to assist you with choosing the perfect vehicle and that you had such a positive experience! Jason Noble General Manager

October 16, 2023

Service center was fast and easy to work with. Kenn was very responsive and helpful. More

by hunter.post
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Gosch Ford Temecula responded

Hunter, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

October 16, 2023

Their Service Dept. is well run and my Service Advisor, Mr. Olson, is very good in listening and making sure that the customer's vehicle is properly serviced and within More

by jgmobile1
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Kenn was able to help, and we hope to see you again! Jason Noble General Manager

October 15, 2023

Chris sent me in for a new car and Connie was very quick and super helpful with my lease today! Highly recommend her for all your sales needs. More

by courtschaef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connie Jolicoeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Gosch Ford Temecula responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Jason Noble General Manager

October 15, 2023

my husband and i we’re looking for a family car. so glad we came across tim & gosch ford to help us find the perfect car for our needs and growing family. More

by alyssaroman16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Swenke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim McCullough
Oct 16, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you again for choosing Gosch Ford Temecula, Alyssa, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

October 14, 2023

Erine is the best delivery guy! Always comes in with a smile and makes us laugh. More

by triplezracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Oct 16, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ernie and our team, and we look forward to working with you again. Jason Noble General Manager

October 14, 2023

I came into the dealership today not expecting to purchase a new vehicle, but Mohammed Abdelnabi did an amazing job working with me on financing and helping ensure I was getting the vehicle just righ More

by Zathien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Abdelnabi
Oct 16, 2023 -

Gosch Ford Temecula responded

Thank you so much for your wonderful review! We are thrilled that Mohammed had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

October 14, 2023

Fast and easy. Very friendly and easy to work with great customer website didn’t try to sell all the extra warranty. Was a nice transaction More

by aprilandmichaelg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Diab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Gosch Ford Temecula responded

Thank you so much for choosing Gosch Ford Temecula! Congrats on your new purchase, and let us know if we can be of any more assistance! Jason Noble General Manager

October 14, 2023

Great customer service by Brandon. Explained everything in detail. Very neat place. Overall great experience. More

by Nancy P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dehoyos
Oct 16, 2023 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Nancy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

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