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Gosch Ford Temecula

Temecula, CA

Overview
Employees
Reviews
Vehicles
4.9
7,203 Reviews
Gosch Ford Temecula is proud to be one of the premier dealerships in Temecula, Ca. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gosch Ford Temecula a 5 star one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New Ford or Pre-Owned vehicle, you’ve come to the right place.
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26895 Ynez Rd

Temecula, CA

92591

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Showing 7,203 reviews

June 13, 2023

Overall, we were fairly happy. Not thrilled about some misinformation and obscurity regarding loan and financing. More

by cng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stewart Economos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Reynolds
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Jun 14, 2023 -

Gosch Ford Temecula responded

Thank you for your business and for this feedback. Here at Gosch Ford Temecula, customer satisfaction is our #1 priority. We are sorry to hear that you we didn't provide you with a 5-star experience and apologize for any inconvenience. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail. We would appreciate the opportunity to learn more and address your concerns. Chas Sudol General Sales Manager 951-699-1302 ext 112

June 13, 2023

Ken in service is absolutely amazing! He makes coming I'm for regular maintenance such a breeze and is always making sure our car is at our best before we leave. Thank you so much for alw More

by Acollins920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

June 13, 2023

Had some issues with my expedition. Rachael immediately got a hold of me, and corrected the issues. She went above and beyond to make sure that we were satisfied and our vehicle was com More

by Gr8guns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

June 12, 2023

Not happy with tect who disconnected my Banks tuner now it doesn’t work thanks alot More

by Cecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2023 -

Gosch Ford Temecula responded

Good morning. I truly apologize that you were not completely satisfied from your last service visit. Please call me at your earliest convenience at (951) 719-8220. Thank you. Rachelle Long Service Manager Gosch Ford Temecula

June 12, 2023

The service advisor never gets back with follow up items. The last two times I have gone in I get him assigned to my case and I cringe. More

by AVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brisa Quintero
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Jul 08, 2023 -

Gosch Ford Temecula responded

Good morning. I truly apologize that you were not completely satisfied from your last service visit. Please call me at your earliest convenience at (951) 719-8220. Thank you. Rachelle Long Service Manager Gosch Ford Temecula

June 12, 2023

Great dealership to work at great people to work with. And Rachel’s a very good and nice boss likes to get stuff done witch I like too. Having a great time working with everyone here. More

by Joseph ullian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
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Jun 13, 2023 -

Gosch Ford Temecula responded

Joseph, thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

June 12, 2023

Honest and fair repair shop Always have a great experience when bringing my car in for service the staff is always friendly and helpful. Samantha Masuguchi will be the reason I continue to use Gosc More

by Cappycow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Samantha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 12, 2023

Jordan was on top of everything, knowledgeable and reassuring. Really appreciated his kind and professional service. More

by mata111
Recommend Dealer
Yes
Employees Worked With
Jordan Velarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Velarde
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Jun 13, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jordan and all of us at Gosch Ford Temecula are glad to have you as a customer. Jason Noble General Manager

June 11, 2023

Connie is the best! Always great service and so knowledgeable! We always feel taken care of! More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connie Jolicoeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Economos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us, Carrie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

June 11, 2023

Professional service team. Provides video of service with recommendations. Also supplies car health report after service More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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